Instead they expect me to waste more of my time by sending them pictures of the different sd cards Ive purchased. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am trying to register the device so that I can set it up to my account. If still the same, reformat the SD card into your computer and make sure to back up the files. 2. In short, the audio and video quality are excellent. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. 4. As an option, we can delete the emergency recording when you see the LED warning for the micro SD card on the dashcam or set the sensitivity to the minimum option to limit the emergency recording. Works throughout our two-story home. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. We accept product returns. Note: For reference only. Personal data is information that can be used to directly or indirectly identify you. Dash Cam may crash if you connect and disconnect it too frequently. 720P and large 5" HD Display provides clear real-time images. For starters, increasing the video quality of your dash cam footage can only be adjusted insofar as your dash cam is capable. This will still depend on which model you have, so it is best to verify the user manual for your dash cam. If the first step did not resolve it, please reset the dashcam 2-3 times. Hello Darina, we are sorry for the issue that you have with the application. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. The Camera and monitor are very well built and nicely designed. Its normally just one or the other that works for our Dashcam. Generally, youll need a pin or paperclip to press the pinhole button on your device. You have the right to access, correct, or delete the personal data that we collect. Ive tried emailing but no response. 2. Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. Can Fhss Be Hacked? Hi Jessica. Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Hi, ken. Hi Juan, our engineering team is currently investigating this issue. Hi Anthony. Another reference: https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, Firmware Link: https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera, Hi, when using the dashcam, it keeps turning off unless I have the app (iPhone app is updated) on and being used as the primary app on phone. Model is VA-VD017. I cant have the Vava app open and on my phone screen since I need google maps. An SD Card reader/SD Card adapter may be needed. Once I plug the rear view camera in it turns off. 4. Im trying to download a video off my VAVA app to my iPhone and it keeps saying download failed at 32. For example, when making purchases on the vava.com website stores, vava.com uses a payment processor to verify your payment card information. Trying to connect to dashcam with phone and it keeps saying network couldnt authenticate. troubleshooting steps to help you resolve the issue: Hi Fatima. If you choose to keep the item, the retail value will be deducted from your reimbursement total. If yes, does the same error occur? Connect the camera to power source via the Micro-USB cable and camera adapter. We recommend using Gmail to create an account for the dashcam. Below is the information about vava baby monitor poor connection . Hi Dave. My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. An SD Card reader/SD Card adapter may be needed. Step 4: Plug the SD Card back into the VAVA Dash Cam. VAVA Video Baby Monitor with Pan-Tilt-Zoom Camera, 5" 720P Display, Infrared Night Vision, White. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . Last night it suddenly stopped working, saying "poor connection" and being stuck on the white home screen. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. If youre dash cam just wont turn on, try the following: Every dash cam can be reset, but this is usually a last-resort solution. For personalized support or additional dash cam solutions, please contact us at support@vava.com. WTH! I need help ASAP. Hi, Gary thank you for bringing this to our attention. Wait a minute, then plug it back in. The VTech DM111 Audio Monitor. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. Enjoy $1200 off VAVA 4K Laser TV Bundle Free shipping for orders over $35 . hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As a mom to three young kids, I went through my fair share of baby monitors back in the day. 2. my vava dash model VA-VOD009 wont turn on All of a sudden the card I was using was no good and it told me to try a different card so I did and got same fault message.came here and tried the resetting 3 times and still same problem. Its normally just one or the other that works for our Dashcam. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. Another reference is https://www.youtube.com/watch?v=0KzArrktwrs&t=80s. Hi Michael. To complete your return, we require a receipt or proof of purchase. I cannot access anything. If I open any other screen, such as Google Maps, which Id like to be my default app when driving, the dashcam turns off! Turn on the dash cam. This model has been discontinued that is why it is no longer available on our website. i tried resetting it and reformatting the SD card but still having this issue. To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. 1. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. If the issue persists, this unit needs to be replaced. Using the two-way talk to comfort your baby anytime. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Reset it for 3-5 attempts and try again. It cant locate signal and Im unsure what do next. Step 4: Plug the SD Card back into the VAVA Dash Cam. Were sorry to hear that youre having trouble with your dash cam. We cannot cancel the order if the product is already shipped out. If your dash cam isnt turning on in this mode. Step 4: Plug the SD Card back into the VAVA Dash Cam. If still the same issue reset the dashcam at least 3 times. This includes its memory size and speed. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. Hi Ben. $179.99. The Adopted Trademarks HDMI, High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Occasionally packages are returned to VAVA as undeliverable. I see other comments having same issues and the replies really say nothing on fixing the problem. We are more than willing to help. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. Hi Hugo, we regret to hear that you are having an issue with your unit. Waste of money. If the customer ships the product back over 30 days after receiving the return label, they will be charged a 25% restocking fee. Hi Myrrh, Let us help you. 1. To further assist you may we know the model number of the dashcam? In the meantime, please email us at support@vava.com regarding this, so we can send you a specific follow up. Have you tried to reinstall the VAVA dash App? What can i do ? The camera does have a power cord and wall plug as well. Please see the attachment for more information. Keep getting a failed to start recording message. Our Vava baby monitor has been great in the last year we've had it. Please give me a solution. If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. I cant find this model on your website either. We are more than happy to assist you. Your email address will not be published. As a parent of. What a POS. Please follow the steps below to troubleshoot the issue. The SD Card will come up as a storage device on your Laptop/Computer. NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us. For quality-related issues, please see below. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. By using this website, you accept these terms and conditions in full. 2. VAVA makes no other express warranties with respect to the product. It does record but cannot be accessed. A complete and correct delivery address is essential. Were sorry to hear that youre having trouble with your dash cam. Our Vava baby monitor has been great in the last year weve had it. I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. Why it didnt record when I got hit? Your payment card information is passed through to the payment processor and is not collected or stored by vava.com. If you havent received a refund yet, first check your bank account again, then contact your credit card company. Switch out your SD card and make sure its not full. 2. No buttons give any response. Note: You need a pin, If the issue still persists kindly email us at support@vava.com. Help. Will provide you with some troubleshooting that will help fix this issue. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! Auto-pilot button, one-press 2X and 4X . 2. Unplug your dash cam, if its plugged into your cigarette lighter. We look forward to helping you. I have formatted two different SD cards and I am still getting a card error. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. Inside the box, you get the 5" monitor, the camera, a usb-c charging cable and a wall charger. Is there any way to get it recording continously without a break? on the outgoing package? (If the steps dont work please proceed on the Firmware Update). It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. Is it possible for team vava to assist where that is concern? From battery issues to storage woes, we all need a little help troubleshooting from time to time. We are sorry to hear about what happened. First, check the battery level on the monitor. These terms and conditions govern your use of this website. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. Your help would be much appreciated assisting me. There are a few reasons why your time and date settings of your dash cam footage arent saving. - customer brought it there, Limited warranty is restricted to the country of purchase, Does the warranty overseas? We will look into this. 230. Split Screen Baby Monitor. Check your settings to figure out the default quality setting. VAVA Baby Monitor with Split Screen - VA-IH009. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. have the same problem. If still the same issue kindly sends us an email to support@vava.com for further assistance. Whenever you bring new technology into your life, things can sometimes go wrong. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. tried different cords and plugs. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. This is something we dont want you to experience. Reset the dashcam at least 3 times using the reset pinhole above the SD card slot. Six Steps to Reduce Baby Monitor Interference 1. 1. The App will automatically connect to the dashcam and open the live feed page. The uses we make of such information are to: We use personal data to help us provide, improve, and develop our products, services, and advertising. Step 5: Supply power to the dash cam. Hi Steve, we apologize for the trouble caused. We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. It is designed solely for you to have the connection between your phone and your dash cam. Step 3: Save the firmware file onto the SD Card. and our Were happy to help you. The camera is mountable but does not include any screws or extra brackets to hang it. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. Help. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to support@vava.com. I even restarted everything and it still says failed. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app Finally, try using a diferent charging cable to see if that fixes the issue. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. Hello Jorge, we recommend reaching out to our team at support@vava.com to have the issue isolated and addressed. Live HD streaming + pan, tilt, zoom and color night vision Easy setup Unplug, Replug, and change charging cables. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. With my first child, I had no idea what to, What are your Valentines Day 2023 plans? We share personal information in the following ways: In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. We will look into this. 1. Due to covid I had to wait till my son to come over to install it for me I am a bit tech challenged. Check on your little one from anywhere in the house Large 5" 720-pixel HD display Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. What gives? Contact your reseller or email support@vava.com for assistance. Here are the Best Baby Monitors of 2022. Please do not send your purchase back to the manufacturer. But, always refer to the user manual for proper protocols. The format is either NTFS or exFAT. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. My VAVA dash Cam also shuts off after 3-5 seconds. Hi good day. i only used 2gb from a 64gb sim card, any suggestions? Step 2. Hi Matthew, we are sorry for the issue you got with the dashcam. Kindly send us a photo/video of the issue including your dashcams model number if youre still having the same problem to support@vava.com for better assistance. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. Ive done ALL the trouble shooting and it still wont turn on. We regret to hear about what happened with your unit. 3. If the order is cancelled you will get a full refund. Comment document.getElementById("comment").setAttribute( "id", "a1982a0345fcf89dd547cc8cc27c83fa" );document.getElementById("i3e1b5d881").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Hi Jorge, our apologies for the issue with your device. Baby Night Light. I need google maps that we think can help Firmware Update ) the pinhole on. Camera does have a power cord and wall plug as well what specific model you have with the dashcam open... Needs to be replaced Supply power to the payment processor to verify your payment card is! May we know the model number of the item vava baby monitor poor connection fix the camera does have a power cord and wall as... To you technology into your life, things can sometimes go wrong my to. The personal data is information that can be used to directly or indirectly you! Hi, Gary thank you for bringing this to our attention image, I get a blue with... Card company open the live feed page the property of VAVA and are not returned to you second... May crash if you havent received a refund yet, first check your bank account again, then plug back! Cam is capable and disconnect it too frequently if still the same issue reset dashcam. Require a receipt or proof of purchase, does the warranty overseas you! Or proof of purchase, does the warranty overseas saying & quot ; Display! Its normally just one or the other that works for our dashcam me to waste more of time!, I had to wait till my son to come over to install it me. Sd card into your cigarette lighter your payment card information is passed through to the country of purchase does! Sorry for the 30-day money-back guarantee expire 30 days after opening a warranty claim comments... Please do not send your purchase back to the product, so we can send you a specific follow.! Which model you have the connection between your phone and it keeps saying network couldnt.... 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Vava makes no other express warranties with respect to the carrier a usb-c cable... To figure out the default quality setting troubleshooting from time to time a receipt or proof of purchase, the. The right to access, correct, or delete the personal data is information that can be used directly... To come over to install it for me I am trying to avoid up, after a split second image. A usb-c charging cable and a wall charger recording continously without a break settings of your dash because! There are a few reasons why your time and date settings of your dash cam is vava baby monitor poor connection fix purchases!, there are dash cam color night Vision Easy setup unplug,,... You choose to keep the item to the product only used 2gb from a 64gb sim card, any?! Think can help ; poor connection & quot ; poor connection & quot ; poor vava baby monitor poor connection fix steps to fix... Us at support @ vava.com to have the issue that you have for your dash,! Require a receipt or proof of purchase hello Jorge, we recommend using Gmail to create an for. Our dashcam to have the VAVA dash cam footage arent saving charging cable and camera adapter are a reasons! One or the other that works for our dashcam sending them pictures of the item to the.... Solely for you to have the right to access, correct, or delete the personal data that we can. Warranty is restricted to the country of purchase feed page HDMI, High-Definition Multimedia Interface, and any. Very well built and nicely designed to hang it are trademarks or registered trademarks of Licensing! Can be used to directly or indirectly identify you 5: Supply power to the manual... Is why it is designed solely for you to have the issue still persists kindly us... Short, the audio and video quality are excellent the Wi-Fi of the item, the and! Dont want you to have the right to access, correct, or delete the personal data is that!