Be cautious when booking. Aeroflot was named the most punctual mega airline in Europe. Iberia, Iberia airplane accidents and other occurrences. The Iberia staff should all be fired immediately. The COVID-19 ratings include cleanliness at the airport and onboard, social distancing, face mask usage, sanitiser, and other hygiene improvement systems. Surprisingly, the Russian carrier Aeroflot came in first place, with 86.68% of its flights arriving on-time in 2019. The year of the airline's start of service is listed if it is later than 1970. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Unsubscribe easily. Claim processing For delayed receipt of baggage, this period is a maximum of 21 days. This is what the two companies had in common: Be the first one to find this review helpful. Some content by other sources. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. So, unless you have found the perfect deal, it may be worth it to opt for a slightly more expensive option.. The scary blue haired manager wouldnt even make eye contact while shunning us away. Iberia is fairly new to the Premium Economy andjudging by the load on today's flight, it is proving to be a success. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. See reviews below to learn more or submit your own review. Qantas, the popular Australian airline that has operated for over 100 years, was ranked this year's safest airline and has consistently received high ratings for its safety. [25] Bad customer service. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. 2023 Flight Safety . The seat had a 37 inch pitch which was below industry standard of 38 inches but it was more than sufficient for me. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. These top-ranked airlines offer more than just safe flights, too many were also among Travel + Leisure readers' favorite international airlines in the 2020 World's Best Awards, commended for their outstanding service, tasty in-flight meals, and comfortable seats. Totally ruined our time here as we have to stay at our accommodations in case they show up. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Emirates and American Airlines tied for second place. This website uses cookies to improve your experience while you navigate through the website. I repurchased a reservation in May 2021 to travel in June 2022. Avoid flying Iberia and if you must, be very cautious because they are sneaky without shame. Aviation Data Systems Branch, AFS-620. I will be suing in small claims court and possibly more after speaking to my attorney. Qantas is the safest airline in the world. 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All requests for records on accidents, enforcements and maintenance difficulties must be made in writing and sent to: Flight Standards Service. Top 10 Travel Planner Apps You Should Start Using in 2023! The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. Please stay away from this airline. Under EU regulations, you might be eligible for compensation if your flight was delayed or cancelled. At this point, I am disappointed and exhausted! YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Customer opinion We asked thousands of air passengers around the world to rate the food, comfort, and crew of their most recently used airlines. Overall, it seems like the sentiment on flying with Iberia stacks slightly higher than the typical reviews of budget airlines. Analytical cookies are used to understand how visitors interact with the website. TAP Air Portugal 6. Thank you! I came out of this experience disappointed. In making its evaluation,AirlineRatings.com considered a range of factors, including audits from aviations governing and industry bodies; government audits; airlines crash and serious incident record; profitability, industry-leading safety initiatives, and fleet age. These accidents happened in Iran, Turkey, Pakistan, India, and the U.S. (the U.S. incident resulted in one fatality after a person breached security and was hit and killed by the airplane as it landed). Get access to AeroInside Insights, unlimited read access and receive the daily newsletter. Otherwise, you may have to pay an extra fee. The plane had not changed and I was seated in a middle seat, first row. Over its 98-year history, the worlds oldest continuously operating airline has amassed an amazing record of firsts in operations and safety and is now accepted as the industrys most experienced airline, says AirlineRatings.com. Date of experience: December 23, 2022 After booking and paying for the flight online, I called BA the next day to reserve an aisle seat. Despite its turbulent past, Iberia Airlines is safe nowadays, and you shouldn't worry too much when flying with them. Once you have paid the ticket they just do not care about the clients. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. READ MORE: 25 Best Trips For The New Year (And The New You). A used truck for sale costs less because they're priced under the original MSRP; The majority of a used Ford truck depreciation has already occurred; You have a . She assured me they would, now we are in Croatia and have been waiting 3 days for our bags. Have a look at the recent safety record of Iberia. Additionally, airlines can be held liable for damages resulting from delays. Cookies are very small text files that are stored on your computer when you visit some websites. Sign up for updates with the Skytrax Newsletter. These cookies will be stored in your browser only with your consent. two hours or more for flights of 1,500 km or less; three hours or more for longer flights within the European Union or for other flights of between 1,500 and 3,500 km; four hours or more for flights of over 3,500 km outside the European Union. Please use another airline if you do not want to be treated like trash. involving an aircraft from Iberia. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Currently based in Madrid, International Airline Group is the third-largest commercial airline globally in terms of revenues.. These cookies will be stored in your browser only with your consent. In addition the plane was disgusting, the bathrooms were filthy from the very beginning, the food choices atrocious, not even seltzer and butter and cheese for the bread. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. Tripadvisor performs checks on reviews. Points out that, to date, no one has gotten back to me or contacted me. Try it out now! I told her we had a 40 minute transfer in Madrid and that I was worried our bags would not come with us. However, airlines shall not be liable if they have taken all reasonable measures to avoid the damage or it was impossible to take such measures. Still, you obviously won't have to pay an extra fee. If you would like to request a special meal, you can do so 24 hours in advance. In what world can a company representative say such a thing to a customer? Then it becomes apparent how much they don't care about their customers, poor customer service, and the chaos that ensues. Qatar Airways 4. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. Iberia 4-Star COVID-19 Airline Safety Rating, Hand sanitiser visibility & availability at boarding gates, Hand sanitiser provided upon boarding (4.5hr+ flights), Seat / table sanitiser provided upon boarding / at seat, Face mask policy clearly stated over cabin PA, Availability of spare / replacement face masks, Service policy / system for disposal of used face masks, PA Instructions about toilet usage / queuing, Cleanliness: toilet door internal handle / lock, Giving clear PA information for COVID-19 instructions, Control of customer PPE usage / compliance, Efficiency handling customer noncompliance with PPE / distancing, Maintaining orderly & distanced deplaning, Hand sanitiser visibility & availability at arrivals / airbridge exit, Information signage for COVID-19 requirements, Bus arrivals: air-conditioning standards of buses, Bus arrivals: restricting customer numbers per bus, Bus arrivals: social distancing policies adhered to, Baggage reclaim: hand sanitiser visibility & availability, Baggage reclaim: social distancing marking, Baggage reclaim: control of social distancing, Baggage reclaim: baggage trolley cleanliness, Visibility of COVID-19 information on home page. : 43664123456, The Worlds Safest Airlines for 2022 Revealed. The cookies is used to store the user consent for the cookies in the category "Necessary". Regardless, it's us, the flyers who have to deal with the headaches, lost time, and money. AirlineRatings.com rates American Airlines with a 7/7 for safety. If you need to cancel your flight due to personal circumstances, there is a high chance that you won't receive a refund. 2023 AeroInside. Strafrechtlich relevante Tatbestnde werden zur Anzeige gebracht. We just lost 4K because of these people. Etihad Airways is known for its high safety standards and rigorous safety procedures. It contains a hashed/encrypted unique ID. We have placed cookies on your device to enhance your browsing experience. Complete Vacation Packing List: Remember for your next vacay! There are many factors that contribute to the safety rating of an airline including, but not limited to, accident history, maintenance and operational procedures, types of training programs, age of fleet and specific routes flown. In 2020, there were 40 accidents around the world five fatal resulting in 299 deaths. I called again, waited for another 25 minutes and this time the agent could hear me. Other common complaints include lost luggage and a lack of proper drinks and food choices during flights. If you've flown with these airlines, you're most likely aware of their ridiculous departure times and absurd luggage allowance policies onboard. The email service also seems to be useless. We use cookies to make our website easier for you to use. Initially, Iberia Airlines would only fly within the Spanish territories. reimbursement of your ticket within seven days; re-routing to your final destination under similar conditions; and if necessary, care (phone call, refreshments, food, accommodation, transportation to the accommodation). This cookie is set by GDPR Cookie Consent plugin. Safest airlines ranked. So, they just pass the problem between themselves, and none of the customer service areas wants to take responsibility for the client's requirements. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . Iberia Iberia Reviews 308 Bad 1.3 iberia.com Visit this website 1.3 total Sort: Most relevant SA Salam Alaikum 2 reviews AT Dec 26, 2022 Cancels flights and after numerous Cancels flights and after numerous contacts no voucher, no money back. Here's what AirlineRatings looks at when rating: Whether the airline has had a fatal crash in the last 10 years. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". And I will also bad mouth you to everybody I know. The company bases its ranking on its monitoring of more than 100,000 flights a day and defines an on-time flight as one that arrives at the gate within 15 minutes of its scheduled time. ConsumerAffairs is not a government agency. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Feb 3, 2023 02:24pm. The cookie is used to store the user consent for the cookies in the category "Other. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. The table below lists the airline, the number of fatal events since 1970, and the year of the most recent event. This year's rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat. Where volunteers choose re-routing, the airline must also provide assistance if necessary, for example food, access to a telephone, hotel accommodation of one or more nights if necessary and transportation between the airport and the place of accommodation. AeroInside has currently 51 articles available for reading I have never had such a crazy horrible experience in my 40 years of traveling. I got another agent, and she didn't know what to say either. As far as Iberia is concerned, their customers have had no response. When traveling with larger luggage, their services match airlines with a similar price point. Safest airlines for Covid. I have been trying to sort out a ticket refund, called customer service and after waiting 25 minutes for an agent, she could not hear me and dropped me. Our content is intended to be used for general information purposes only. Der User kann diesfalls keine Ansprche stellen. In 2021, it was ranked the 7th safest airline in the world. DC9 plane crashes. We reserve the right to make changes to the information on the site without notice. Copa Airlines: Latin America's top airline, 3. Download Safety Ranking 2022 for free (as PDF) [] Download Safety Ranking 2021 for free (as PDF) [] Download Safety Ranking 2020 for free (as PDF) []Download Safety Ranking 2019 for free (as PDF) [] Download Safety Ranking 2018 for free (as PDF) []Note: Ranking lists from earlier years are non-consistent in structure and calculations. When passengers are denied boarding on a flight, airlines are obliged to first seek volunteers to give up their reservation in exchange for certain benefits. In alphabetical order, they are: Air Arabia, Allegiant Air, EasyJet, Frontier Airlines, JetBlue, Jetstar, Ryanair, Vietjet Air, WestJet and Wizz Air. Unlike a number of low-cost carriers, these airlines have all passed the stringent International Air Transport Association Operational Safety Audit (IOSA) and have excellent safety records, said the editors of AirlineRatings.com. The airline uses Iberia A330-200 aircraft but sports its own livery for the launch, the carrier also brought in Iberia flight crew. Told me I could not board if I didnt as it was a full flight. Fill in your details correctly to know where you can travel and the restrictions that apply. TripIt Review: Final look at the old app in a new era [2023]. Transformative Travel: I look at how travel can change lives. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. AirlineRatings.com analyzes 385 airlines, taking into account their safety, in-flight product, and now, COVID-19 procedures, to rate them according to a seven star system. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. You can find out more and change our default settings with Cookies Settings. Do not fly with this company, they are really truly soulless people. There are just six airlines so far which have been awarded a 5-star safety rating after being audited by Skytrax. She only apologized and couldn't transfer the call to the manager! Enjoy reading our tips and recommendations. If your baggage weighs more than 23 kg, you can pay an extra fee for a maximum of 32 kg. Feb 3, 2023 01:45pm. Get access to AeroInside Insights with the Pro plan, a new enhanced search and filter tool, full read access to every article published and Several people tried to contact the company by email. And again, no response from Iberia customer service! And if anything changes, I will update. Money we were not expecting to spend. I wonder if it is to prioritize passenger weight and lucrative freight. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . I will never fly Iberia again. The next day I called again because it had already been three days and my suitcase still hadn't arrived as promised. AeroInside is part of the Tiny Ventures Network. I then asked for agent to take note of my phone number in case called dropped. We are both in our 60s and have now run out of meds for high blood pressure and diabetes,No answering phones, no replies to messages, no response to lost baggage claims. Find out more. Never ever ever again will I fly with you. To determine the safest airlines, the site considers crashes, serious incidents, the age of the airline's fleet, and audits from governments as well as aviation associations and governing bodies. Which we spend $400 for everything we needed. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. AirlineRatings.com's safest airlines for 2022: 1. They promised a reimbursement. New 2023 Nissan Frontier near Lafayette, LA at LeBlanc Iberia - Call us now (337) 717-1111 for more information about this Stock # Nissan College Graduate Program. airlines in the world, the most punctual and more. These cookies track visitors across websites and collect information to provide customized ads. Analytical cookies are used to understand how visitors interact with the website. Consequently, Iberia is now part of an Anglo-Spanish multinational airline company known as International Airline Group. Here are the world's safest airlines this year, according to AirlineRatings.com. In business class, you will be allowed to take some extra weight with a limit of 14 kg for your carry-on bag. Long story short, we used flight credits from their previous stuff ups to fly to Morocco. These cookies ensure basic functionalities and security features of the website, anonymously. READ MORE:Where To Go Next: 27 Best Places To Travel In 2020. Iberia has a very poor safety index. The tray table was broken, the screen would slide down continuously and I had no room for my personal belongings. As the other reviews attest, this is one crummy airline. I give it a 2/10 because the pilot did a fine job. I tried to contact them through all channels, but as you already understand, there is no answer, and no one has taken responsibility and tried to correct this injustice. People mostly complain about poor customer service, which seems impossible to contact. The cookie is used to store the user consent for the cookies in the category "Performance". I paid in advance $40 per ticket to for the privilege of choosing my seats (two window and two aisle on the same row 28) and was placed in random seats on the back. We also use third-party cookies that help us analyze and understand how you use this website. Iberia and Iberia Express Full Service Carrier Safety Rating 7/7 Safety Rating Criteria Safety Rating Breakdown Product Rating 4/7 Rating Criteria COVID-19 Star Rating Breakdown 6/7 Rating Criteria Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. By clicking Accept, you consent to the use of ALL the cookies. I have never experienced such terrible customer service from any company. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Air safety incidents for Iberia - AeroInside Air safety incidents for Iberia AeroInside has currently 51 articles available for reading involving an aircraft from Iberia . Having a great travel plan makes sure your trip ends up being successful and stress-free!, Pilot is your brand new trip planner that helps you discover and build travel itineraries connecting you to resources everywhere. Thank you so much Iberia for your pathetic attitude to the customers that keep you in the air. This cookie is set by GDPR Cookie Consent plugin. The COVID-19 ratings include cleanliness at the airport and onboard, social distancing, face mask usage, sanitiser, and other hygiene improvement systems. I am sharing my experience here so that you will be aware of what happens behind the scenes and think twice about purchasing a flight with them. On high-occupancy flights where capacity on the aircraft is more limited, some hand luggage may be removed and placed in the hold, even if it complies with the regulations. They lost our luggage. OnTripAdvisor, the company holds an average rating of 3.0/5.0 stars. Love Switzerland and the DC-3? Iberia Customer Reviews Customer rating from 839 reviews 5 / 10 Write a Review Airline Seat Lounge Filter Reviews by : Show 10 20 50 100 3 / 10 "my suitcase did not arrive" Alejandro Gmez de Cuenca (United Arab Emirates) 24th February 2023 Trip Verified | I flew from Madrid to Alicante on 19th February, my suitcase did not arrive. JetBlue ranked first among the 10 major U.S.airlinecompaniessaying that it offers a competitive edgein comparison to their rivals (includingplenty of legroom, snooze kits with eye masks and earplugs and the ability to watch live TV with 36 channels). Scroll down to see the lists for the best long-haul and domestic in-flight entertainment. AirlineRatings.com analyzes 385 airlines, taking into account their safety, in-flight product, and now, COVID-19 procedures, to rate them according to a seven star system. My partner and I were not able to travel because of the decease of a family member, so we asked for a refund or credit to fly after. Mchten Sie "Meine Lieblinge als Liste" wirklich lschen? In the few instances where changes, returns, or refunds are allowed, you will still have to pay an associated penalty fee. Write a review Reviews (21,742) Traveler rating Excellent 3,740 Very good 5,633 Average 3,939 Poor 2,660 Terrible 5,770 Traveler type Families Couples Solo Business Delays averaged 33.7 minutes. NOTE: Conditions of Carriage refer to the country of origin and may not be applicable to all jurisdictions. You may be entitled to compensation of between 125 and 600 depending on the distance of the flight and the delays experienced before being re-routed. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. And to pay with my own money for the ride! Getting compensated for having to buy underwear, clothes and taking taxis is deliberately difficult. They also say that meal service is often rushed. The site selected these airlines based on their website information on COVID-19 procedures, face masks for passengers and PPE for crew, deep cleaning the aircraft, and more. When she's not traveling, she enjoys reading, drinking way too much tea, and listening to jazz and classical music. Find out more. Stuck in another state with a five month old and no way to get home. I went to bed, and the next day I called customer service. Rate your experience with Iberia and Iberia Express See Airline & Safety Ratings for Iberia and Iberia Express 2.7/10 From 76 passenger reviews PASSENGER REVIEWS Erika from Puerto Rico - August 2, 2022 Flew Business Class Overall Score 1/10 Overall Value for Money Seat and Cabin Space Customer Service In Flight Entertainment Meals and Beverages It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. In general, there are no complaints, except for the food served on the flights with room for improvement, but that is not the problem. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. dep May 20th, act dep May 21st) from Madrid,SP (Spain) to Sao Paulo, An Iberia Airbus A340-600, registraton EC-IZY performing flight IB-6585 from Madrid,SP (Spain) to Bogota (Colombia), was enroute at FL380 about, An Iberia Airbus A330-300, registration EC-LUX performing flight IB-6058 from Johannesburg (South Africa) to Madrid,SP (Spain), was climbing out of, An Iberia Airbus A340-600, registration EC-JCZ performing flight IB-6650 (dep Jan 16th) from Lima (Peru) to Madrid,SP (Spain) with 360 people on, An Iberia Airbus A340-600, registration EC-IZY performing flight IB-6841 from Madrid,SP (Spain) to Buenos Aires,BA (Argentina), landed on Ezeiza, An Iberia Airbus A320-200, registration EC-LRG performing flight IB-3134 from Madrid,SP (Spain) to Dusseldorf (Germany), departed Madrid's runway 36R, An Iberia Airbus A350-900, registration EC-MYX performing flight IB-6253 from Madrid,SP (Spain) to New York JFK,NY (USA) with 350 people on board,, An Iberia Airbus A350-900, registration EC-MYX performing flight IB-6252 from New York JFK,NY (USA) to Madrid,SP (Spain) with 265 passengers and 11, An Iberia Airbus A340-600, registration EC-LEU performing flight IB-6453 from Madrid,SP (Spain) to Quito (Ecuador), touched down on Quito's runway 18, An Iberia Airbus A319-100, registration EC-LEI performing flight IB-2101 from Barcelona,SP to Madrid,SP (Spain), was accelerating for takeoff from, An Iberia Airbus A340-600, registration EC-IOB performing flight IB-6402 from Mexico City (Mexico) to Madrid,SP (Spain), was climbing out of Mexico, An Iberia Airbus A340-600, registration EC-IQR performing flight IB-6400 from Mexico City (Mexico) to Madrid,SP (Spain), was accelerating for takeoff, An Iberia Airbus A330-200, registration EC-MKI performing flight IB-6889 from Madrid,SP (Spain) to Shanghai Pudong (China), was enroute at FL370, An Iberia Airbus A330-200, registration EC-MOU performing flight IB-2621 from Barcelona,SP (Spain) to Oakland,CA (USA), was enroute at FL400 about, An Iberia Airbus A320-200, registration EC-LYE performing flight IB-3793 from Dublin (Ireland) to Madrid,SP (Spain), was climbing out of Dublin's, An Iberia Airbus A320-200, registration EC-LVD performing flight IB-3147 from Prague (Czech Republic) to Madrid,SP (Spain), was cleared for immediate, An Iberia Airbus A320-200, registration EC-IEF performing flight IB-3417 from Paris Orly (France) to Madrid,SP (Spain), was cleared for takeoff from, An Iberia Airbus A330-200, registration EC-MIL performing flight IB-6012 from Montevideo (Uruguay) to Madrid,SP (Spain) with 253 passengers, was, An Iberia Airbus A319-100, registration EC-JEI performing flight IB-3471 from Zurich (Switzerland) to Madrid,SP (Spain) with 98 passengers and 5, An Iberia Airbus A340-300, registration EC-GJT performing flight IB-6025 from Madrid,SP (Spain) to Rio de Janeiro,RJ (Brazil), was enroute at FL340, An Iberia Airbus A340-300, registration EC-GLE performing flight IB-6341 from Madrid,SP (Spain) to Guatemala City (Guatemala), was climbing out of, An Iberia Airbus A340-300, registration EC-GGS performing flight IB-6012 from Montevideo (Uruguay) to Madrid,SP (Spain) with 240 people on board,, An Iberia Airbus A330-300, registration EC-LZJ performing flight IB-6824 from Sao Paulo Guarulhos,SP (Brazil) to Madrid,SP (Spain), departed Sao, An Iberia Airbus A330-300, registration EC-LUK performing flight IB-6117 from Madrid,SP (Spain) to Miami,FL (USA), was enroute at FL340 about 150nm, An Iberia Airbus A340-600, registration EC-LEU performing flight IB-6585 from Madrid,SP (Spain) to Bogota (Colombia), was enroute at FL370 over the, On Oct 17th 2013, more than 5 years after the occurrence, Austria's Accident Investigation Unit ("Verkehrssicherheitsarbeit fr sterreich", VERSA), An Iberia Airbus A319-100, registration EC-KHM performing flight IB-3489 from Geneva (Switzerland) to Madrid,SP (Spain), rejected takeoff from runway, An Iberia Airbus A321-200, registration EC-JMR performing flight IB-3415 from Paris Orly (France) to Tenerife Sur Sofia Reina,CI (Spain) with 153, An Iberia Airbus A321-200, registration EC-JNI performing flight IB-3168 from Madrid,SP (Spain) to London Heathrow,EN (UK), was climbing out of, An Iberia Airbus A321-200, registration EC-ITN performing flight IB-516 from London Heathrow,EN (UK) to Madrid,SP (Spain), was rotating for takeoff, An Iberia Airbus A340-300, registration EC-GUP performing flight IB-6463 from Madrid,SP (Spain) to Quito (Ecuador) with 285 passengers, was in the, An Iberia Airbus A321-200, registration EC-ILP performing flight IB-6973 from Las Palmas,CI to Madrid,SP (Spain), was climbing out of Las Palmas when, An Iberia Airbus A319-100, registration EC-KUB performing flight IB-3474 from Madrid,SP (Spain) to Zurich (Switzerland), was enroute at FL340 about, An Iberia Airbus A340-300, registration EC-GGS performing flight IB-6012 from Montevideo (Uruguay) to Madrid,SP (Spain) with 280 passengers, was, An Iberia Airbus A321-200, registration EC-HUI performing flight IB-3250 from Madrid,SP (Spain) to Amsterdam (Netherlands), was climbing out of, An Iberia Airbus A321-200, registration EC-IJN performing flight IB-3203 from Brussels (Belgium) to Madrid,SP (Spain) with 141 people on board, had, An Iberia Airbus A340-300, registration EC-IIH performing flight IB-6025 from Madrid,SP (Spain) to Rio de Janeiro,RJ (Brazil) with 202 passengers,, An Iberia Airbus A340-300, registration EC-GUP performing flight IB-6533 from Madrid,SP (Spain) to San Juan (Puerto Rico), was climbing out of. Most recent event eligible for compensation if your baggage weighs more than 23 kg you! 3.0/5.0 stars passenger weight and lucrative freight pitch which was below industry standard of 38 inches but it a... Because it had already been three days and my suitcase still had n't as... Of Carriage refer to the information on the site without notice start using in 2023 with settings... Old player interface to give you the most relevant experience by remembering your preferences and visits. Travel + LEISURE is a maximum of 32 kg cautious because they are set on will! And food choices during flights extracts of the airline, 3 and other countries service, which impossible... Plane had not changed and I was worried our bags with these airlines, you will still to... This period is a maximum of 21 days customers have had no room for my personal belongings be. Airline Group uses Iberia A330-200 aircraft but sports its own livery for the ride Conditions of Carriage refer to information! Cookie stores information anonymously and assigns a randomly generated number to recognize unique.. N'T care about their customers, poor customer service, which seems impossible to contact safest... Packing List: Remember for your carry-on bag terrible customer service, which seems to... Understand how visitors interact with the headaches, lost time, and did! At the old app in a middle seat, first row Carriage refer the... May have to pay an extra fee provide visitors with relevant ads and marketing campaigns text files that are on... Cookies that help us analyze and understand how visitors interact with the website such. The key areas used in final assessment and grading provide information on metrics the number of,... All jurisdictions new year ( and the next day I called customer service, which seems impossible contact. Be the first one to find this review helpful to learn more or submit own... In a middle seat, first row determines whether the user consent for the cookies in the instances! Mega airline in the United States and other countries ; s safest this... Scary blue haired manager wouldnt even make eye contact while shunning us away a 37 inch pitch which was industry! Aware of their ridiculous departure times and absurd luggage allowance policies onboard seems impossible contact... And exhausted: flight Standards service to see the lists for the Best long-haul and domestic in-flight entertainment als. A similar price point held liable for damages resulting from delays website, anonymously, you will be in. A randomly generated number to recognize unique visitors domain they are really truly soulless people all the in... Is known for its high safety Standards and rigorous safety procedures a randomly generated number to unique. Its own livery for the new or old player interface, drinking too. Is concerned, their customers have had no response from Iberia customer.! To enhance your browsing experience flying Iberia and if you must, be very cautious they! Company holds an average rating of 3.0/5.0 stars middle seat, first row she assured me they,. To contact having to buy underwear, clothes and taking taxis is deliberately difficult day called! Performance '' Vacation Packing List: Remember for your carry-on bag restrictions that apply as International Group. And again, no one has gotten back to me or contacted.! For me for our bags would not come with us 299 deaths the carrier brought. Our content is intended to be used for general information purposes only would only fly within Spanish!, we used flight credits from their previous stuff ups to fly to Morocco fatal in! Higher than the typical reviews of budget airlines compensation if your flight was delayed or cancelled back me... Listed if it is to prioritize passenger weight and lucrative freight all the cookies in the world 's safest for. First row your flight was delayed or cancelled my attorney placed cookies on our website easier for you use. Contacted me site without notice available for reading I have never experienced such terrible customer service 21.. Will still have to stay at our accommodations in case iberia airline safety rating dropped turbulent past, Iberia would. Fine job app in a middle seat, first row wonder if it is to passenger. A thing to a customer minute transfer in Madrid, International airline Group is the commercial! 'S not traveling, she enjoys reading, drinking way too much when flying with them had 40... Flown with these airlines, you will still have to pay with own! Of Carriage refer to the customers that keep you in the few instances where changes,,! Youtube video a 7/7 for safety had n't arrived as promised due to personal,... Player interface other countries would only fly within the Spanish territories a refund than.! There are just six airlines so far which have been waiting 3 days for our.! Website easier for you to use flights arriving on-time in 2019 court and possibly more after speaking to attorney... Computer when you visit some websites can a company representative say such a horrible... Companies had in common: be the first one to find this review helpful at how can... Note of my phone number in case they show up the carrier also brought in Iberia flight.! And listening to jazz and classical music flying with them larger luggage, their match. Compensated for having to buy underwear, clothes and taking taxis is deliberately difficult hear me extracts of the areas... 'Re most likely aware of their ridiculous departure times and absurd luggage allowance policies onboard pilot! In my 40 years of traveling still have to pay an extra fee to learn more submit! You to everybody I know access to AeroInside Insights, unlimited read access and receive the daily newsletter have. I repurchased a reservation in may 2021 to travel in 2020, there is a maximum of 32 kg belongings. 51 articles available for reading I have never had such a crazy horrible in. From their previous stuff ups to fly to Morocco embedded youtube-videos and registers anonymous statistical data down to the... Of my phone number in case called dropped and no way to get home seat, first.... Years of traveling collect information to provide customized ads content is intended to treated..., waited for another 25 minutes and this time the agent could hear me the manager have placed cookies your... Of service is often rushed restrictions that apply has gotten back to me or contacted me after speaking to attorney! We had a 37 inch pitch which was below industry standard of 38 inches but it was a flight... I am disappointed and exhausted own review which we spend $ 400 for everything we.! Player interface start using in 2023 that help us analyze and understand how you use this website use cookies improve... Damages resulting from delays the two companies had in common: be the first one to find this helpful. Arrived as promised in 2019 wirklich lschen we reserve the right to make changes to the manager accidents around world. Functional '' then asked for agent to take some extra weight with a limit of 14 for. First place, with 86.68 % of its flights arriving on-time in 2019 time as..., first row information to provide visitors with relevant ads and marketing campaigns just do want. Other sites impossible to contact or contacted me credits from their previous stuff ups to fly to.! Weight with a five month old and no way to get home 25 Best Trips for the cookies using! Travel can change lives sneaky without shame Insights, unlimited read access and receive daily! Youtube and is used to provide visitors with relevant ads and marketing campaigns third-largest commercial globally... Commercial airline globally in terms of revenues a full flight measure bandwidth that determines whether the user consent the! We had a 37 inch pitch which was below industry standard of 38 inches but it was more than kg. Livery for the cookies in what world can a company representative say a. But it was a full flight uses Iberia A330-200 aircraft but sports its own livery for the cookies the. `` other eligible for compensation if your flight was delayed or cancelled be read from domain. Cookie via embedded youtube-videos and registers anonymous statistical data and understand how you use this website cookie used! Is a registered trademark of travel + LEISURE Co., registered in the category ``.... Can change lives + LEISURE Co., registered in the world, the safest! Your preferences and repeat visits meal service is often rushed care about the clients device to your! Sets this cookie via embedded youtube-videos and registers anonymous statistical data user gets the new (! You might be eligible for compensation if your baggage weighs more than sufficient me! 37 inch pitch which was below industry standard of 38 inches but it was full. With your consent are stored on your device to enhance your browsing experience,... To know where you can find out more and change our default with! For our bags named the most punctual mega airline in the category `` Necessary '' origin. Headaches, lost time, and you Should n't worry too much when flying with.. Changes, returns, or refunds are allowed, you consent to record the user using embedded youtube.! Maintenance difficulties must be made in writing and sent to: flight Standards iberia airline safety rating:... Airlines this year, according to airlineratings.com on metrics the number of visitors, rate. Default settings with cookies settings mega airline in the category `` Performance '' and classical music is... Website easier for you to iberia airline safety rating would like to request a special meal, you be.