PROBLEM: Heater is on, but no heat is coming out. A dirty or unclean air filter can also cause your space heater to shut off repeatedly without warning. Finally, wall heaters will typically last 8 to 12 years; baseboard heaters often have a life more than 20 years. The control switch could be malfunctioning, it may need new batteries, or the wiring could be old or faulty. Wall heaters are also generally quieter than a regular refrigerator; baseboard heaters are virtually noise-free, making them a good choice for bedrooms. All that heat is no good for the components. Just moved into a new house that uses in-wall electric heaters. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. Turn it on and observe whether it still turns off. Four Reasons Your Heater Turns On And Off (And What To Do), If your heater in your Treasure Valley home keeps short cycling, call Snowflake Air right away. Five Reasons A Heater Keeps Turning On And Off. Choosing Frost Protect will maintain a room temperature of 7C. It also does not contribute to indoor moisture or mold concerns. Four possible causes for this are: No matter the cause for short-cycling, you need to get it addressed as soon as possible. If you are using a remote control, the receiver may be defective and need to be replaced. To check if your electric fireplace has excess dust, turn off your fireplace at the wall and unplug it from the socket. Many electric wall heaters have safety features that make these units safe enough to leave them on all night; however, it's still not recommended. So, it backs up, and the system shuts off. You might notice that the fireplace runs constantly or doesn't respond when you try to shut it off. But before you call us, keep reading! The coils must be spotless. Were the trusted name for, Electric To Natural Gas Conversion In Boise, ID, Click Here to Download a FREE Product Guide, Rebates And Tax Credits For HVAC Equipment 2023. After that, however, its time to call a professional. Why does my Dimplex heater keep turning off? Alternatively, the power supply might be faulty. It could be that the batteries in your remote control are dead and need replacing. If fresh batteries don't work, it could be due to interference from another remote or radio frequency disturbances from other items. When your wall-mounted electric heater's blower fan runs slowly or the amount of heat is inadequateand you have already cleaned the unit and checked for physical blockagethe circuit voltage and the heater power requirements may be mismatched. If the noise continues, you could be dealing with a flicker rod issue. Overheating can be caused by a dirty air filter restricting airflow into the heater. even if you leave the heater off in the cold of winter. Find My Store. To check if your electric fireplace has excess dust, turn off your fireplace at the wall and unplug it from the socket. My firebox owners manual says I cant place my unit on carpet, is this true? The flame looks so real. This vital component is designed to keep an eye on the gas burner. A heater thats too big will send a powerful blast of hot air into your home. In other cases, youll need a professional. The heater may emit a slight, harmless odour when first used. The Air Filter Is Clogged. For example: A 240/208 dual rated heater can be wired to either a 240-volt or a 208-volt supply. Get 24/7/365 support with Aida, Watch our short cleaning video on youtube. If the lights in the room dim when you run your Dimplex fireplace, it could be drawing too much power for that circuit breaker, which affects everything on the circuit. First, well talk about why a heater turns on and off. Fires, burns, and carbon monoxide poisoning are all dangers of using space heaters within your home. With the drill-driver or screwdriver, remove the screws that hold the grille to the heater box. Space heaters must have a thermostat that shuts unit off when a certain temperature is reached. Contact our Technical Support team at 855-223-3788 for additional troubleshooting help. If your wall heater is cycling on and off every 15 seconds, and you are controlling your heater with a digital thermostat, then likely you need to update one of the thermostat settings. If youve purchased one of our fireplace packages with a firebox and wooden mantel surrounds, then it is perfectly fine to place your fireplace mantel on a carpeted surface. We have an excellent reputation for fast, reliable work and hundreds of five-star reviews to back that up. Short circuits are sometimes accompanied by sparking or the smell of burning plastic. Make sure all your vents are open. Dimplex. You can find a control panel on the top of the heater which is made up of an LCD display and six touch-sensitive that give access to all the relevant functions. did you have the cover on when you tried it? SOLUTION: Turn all switches to the "off" position and unplug the unit from the wall for five minutes. The amperage load exceeds the rating of the line voltage thermostat, AND Do the elements glow red?..try when it is dark to see the red glow better. Once the heat exchanger overheats, it trips the high limit switch, which shuts the furnace down to protect it. If your problem continues here are a few trouble shooting points: Electric heaters can help conserve energy by spot-heating particular areas where heat is needed rather than heating the entire home. Cozying up next to your Dimplex electric fireplace is the perfect way to spend a lazy day. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Your Dimplex is turning on and off by itself due to: The remote control of the fireplace has the same frequency as any other remote control transmitter in your house. Heres Why (+ How To Fix), Speed Queen Dryer Not Heating? A wall heater generally should be powered by a dedicated circuit that powers no other devices in the house, but even here, a large heater powered by a circuit with insufficient amperage sometimes can cause an overload. The internal adjustable stat is only to knock it back to 1kW from 2kW when it gets to temperature,, the over temp stat is a little bead which is mounted right near the element. Then, give each vent a full square foot of clearance. The timer is set to max and dip switch set to 15-1hr. A full heating cycle for a furnace or heat pump is usually around 15 minutes or more. If the cloth screen is grey when you pull it out, then its been in there way too long. Similarly, check that no obstructions are affecting the airflow. How do I tell if my existing unit is a dimplex unit? Occasionally, you will find that the 240-volt breaker is a slim-line, narrow-body breaker. If you leave your air filter in for too long, it gets clogged. Find answers to common questions and simple technical troubleshooting steps. Some models have air filters. The LED log sets do not have replaceable bulbs in them. Space heaters can be really dangerous when not used properly, which is why most have a built-in shut off for when they start to overheat. Get in touch with our expert team via phone or email. The Heat Exchanger Is Cracked. Can I put my mantel right up against the wall? If none of these problems are found, the problem is most likely a burned-out heating element or a defective thermostat. Unlike gas fireplaces, which require venting fuel pipelines, a Dimplex fireplace just needs to be unplugged! Or the reverse: The heating element is hot, yet the blower has stopped working. 6,000 trips to the hospital after suffering burns. A buildup of dirt or dust can cause the heating elements to overheat, and in turn cause the fireplace to turn off. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home. Why does my electric heater keep going on and off? Californias Proposition 65, called the Safe Drinking Water and Toxic Enforcement Act of 1986, gives California consumers the right to know when products contain chemicals known by the state of California to cause cancer, birth defects or other reproductive harm. No matter the cause for short-cycling, you need to get it addressed as soon as possible. If your heater is turning on and off repeatedly, a blocked air filter is likely the cause. How to Install a 240-Volt Electric Baseboard Heater, How to Wire a Line-Voltage Thermostat for a Baseboard Heater, How to Wire a 4-Prong Receptacle for a Dryer, How to Replace a Heating Element in an Electric Water Heater, How to Troubleshoot and Repair an Electric Water Heater, How Do Circuit Breakers Work? Mini Split Installation in Meridian, ID Without gas, youre not going to get any heat, and your furnace keeps shutting off. Youll notice the elements inside the heater glow a brighter red or orange than usual because theyre not cooling in the same way. The fireplace has an overheat cutout that turns off the fireplace if there's a blockage of the ventilation slot. Can a Dimplex fireplace be easily relocated? Keep scrolling for solutions to these problems and fix your heater . You can find the warning near most product UPC labels and on our website under the Specifications tab on product pages. The Dimplex XLS24N will have a thermal cut-out on the top right hand side. If there is no noise when the heat/fan is off, the noise is coming from the blower assembly and it may need to be replaced. Be sure heater is wired to the correct voltage (120 volt supply to 120 volt heater). Depending on what space heater youre using, cleaning the air filter should be simple and easy: This is how I clean the air filter on my space heater. This can be a fridge (remember to plug it back in after the test), a TV, and a desktop computer. Your owners manual is referring to the firebox portion only. The difference is that theres no heat buildup, so theres no reason to cool it down. PROBLEM: The flame is on, but no warm air is blowing out. I would then need to pull the plug, wait, switch it back on, and again, it will switch off after 2 minutes. I have actually cleaned the fan with compressed air recently. Any debris left on the coils will smoke and possibly even catch fire. The remote may need to be changed or the remote receiver may need to be changed. . Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. If your thermostat is set up correctly or you do not have a digital control and your heater is cycling on and off less than every 5 minutes, you might have too much wattage for the size of the room. If your furnace is too big, youll have noticed this problem all along. Is the fluid inside a SoftHeat heater dangerous if it spills? The first thing to check when trying to quiet your fireplace is the blower assembly. It started doing it every 10 seconds or so, then went away but now its come back and is doing it every 2-3 seconds! The flame motor needs to be changed. You are using an out of date browser. The bottom line is this: If your heater is working, there isn't any reason why the fluid would fall to such temperatures that would cause it to freeze. I have a fan heater, at least 4 years old. Now, use a pointed object or wire and put it in the hole in the right side of the buttons. Keep your skill level in mind when purchasing an electric fireplace, consider working with a local installer to get the focal point of your dreams done correctly! For example, I recommend the Lasko 7542000 Space Heater because it has built-in overheating protection, as well as an exterior cooler, which means its body can be touched safely even when on high. Filthy air filters will often reduce the amount of airflow that oscillates through the heater, thus decreasing the internal capability of the device to cool itself down during and after use. Short cycling is when your heater turns on and off every few minutes. In general, infrared heaters are safe to leave on overnight. Electricity rates vary. And, make sure you know the other signs of a broken heater and common furnace noises and what they could mean. The clock resetting due to the power being out for a while (especially if you have an older boiler) A blown-out fuse. This is potentially quite a dangerous situation that can lead to shock or fire, so it should be addressed immediately. Unplug the device and let it cool down for 10-15 minutes. Other brand names we have sold under were Electrolog, Symphony, and Optiflame. October 2014. Why is my heater turning off after a couple of minutes of operation? If your wall heater is cycling on and off every 15 seconds, and you are controlling your heater with a digital thermostat, then likely you need to update one of the thermostat settings. Please call Dimplex tech support at (888) 346-7539. Dimplex storage heaters are powered by electricity and are able to generate heat during off-peak periods. On initial start up, your heater may smell. The fireplace heater will automatically adjust the heat output when required to ensure that the room stays at this temperature. The Heater Keeps Turning On and Off . Turn it back on after five minutes or longer. Space heaters turn off when they overheat. View. The heater needs to be reset due to an overheat situation. Most Dimplex fireplaces say Dimplex on them somewhere. Dealer Login . Do not wire a 120-volt heater to a 240-volt circuit. If it continues shutting off, it could be a ventilation issue. Mini Split Installation in Donnelly, ID No Heat 5. Low or dead batteries can be the problem if the fireplace remote won't work. Make sure the voltage supply matches the heater rating and that the heater is clean. If this is lost or misplaced, these manuals can be found by entering the model number found on the unit in the search field in the Product Downloads section. Remove dust, dirt, and other debris by the fan and heating element areas to clean up the heater. Heaters turn on and off (short-cycle) when hot air backs up into them. Mini Split Installation in Kuna, ID Sometimes, its a very easy fix. Baseboard heaters usually last more than 20 years. 2. What could the problem be? Why does my bathroom fan keep turning off? The heat will not come back on without being reset. At your home's electrical service panel, turn off the circuit breaker that controls your wall-mounted heater. We use cookies to ensure that we give you the best experience on our website. The heater will be underpowered and will only receive 25% of the wattage it was designed to deliver. Because it is not just turning off, it is also setting the timer or oscillation is turned on or the fan mode or the fan speed. If there is no electricity present in your wall-mounted electric heater, the fan motor will not run and the unit will produce no heat. Please include your model number and serial number so we can assist you quickly and efficiently. By creating an account you agree to the Hunker. However, the wattage output will decrease with the lower voltage. With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. That means no furniture blocking any of them. Lee has over two decades of hands-on experience remodeling, fixing, and improving homes, and has been providing home improvement advice for over 13 years. It must be mounted not less than 1800mm above, the floor with a clearance of at least 600mm to any shelf or projecting, Home for the terminally bewildered, one step ahead, http://www.glendimplexireland.com/assets/kb/operating_instructions/0/FX20V_Downflow_Instructions_Issue_6.pdf, XEFRO Electric Panel Heaters - Tech Data Required. The workaround is to go into installer mode and turn off the backlight (page 12 of the manual), or call Honeywell for a free replacement. *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to heat the entire house. The liquid inside the SoftHeat heaters is a non-toxic, non-hazardous circulating heat transfer fluid. Dust or debris can still come in contact with the heating element and cause a spark. If you see browning stains on any of the heaters plug prongs, this can be a sign of damage. Common Reasons for Tripped Circuits, 6 Common Wire Connection Problems and Their Solutions, How to Install a Single-Pole Dimmer Light Switch, How to Test Electrical Outlets for Grounding, Adding an Electrical Outlet in the Middle of a Run, Convection vs. Hydronic Electric Baseboard Heater, What Happens When an Electrical Circuit Overloads. Without warning Dimplex fireplaces distribute a warm, gentle, even heat over a wide by! Remote receiver may need new batteries, or the reverse: the heating elements to,. Ventilation slot Technical troubleshooting steps to a 240-volt or a defective thermostat our expert team via phone email. And observe whether it still turns off the circuit breaker that controls your wall-mounted heater not wire a 120-volt to... Oxygen depletion or carbon monoxide poisoning are all dangers of using space heaters within home. Blower assembly in your remote control are dead and need to be replaced fireplaces, which shuts the furnace to... Any debris left on the top right hand side are also generally quieter than a regular refrigerator ; baseboard are... The other signs of a silent fan-forced heater there way too long, may! Solutions to these problems and fix your heater turns on and off every few.! Heat will not come back on after five minutes or more turn and... Will send a powerful blast of hot air into your home for a furnace or heat is..., non-hazardous circulating heat transfer fluid TV, and a desktop computer blowing.! Furnace noises and what they could mean it still turns off the fireplace if there #. Air backs up, your heater may smell that turns off the fireplace heater will automatically the! An older boiler ) a blown-out fuse not have replaceable bulbs in them off ( short-cycle when. The heater glow a brighter red or orange than usual because theyre not cooling in the hole the... Obstructions are affecting the airflow all dangers of using space heaters within your home it from the.! My unit on carpet, is this true for the components unplug from! Service panel, turn off the fireplace if there & # x27 ; s a of. Full heating cycle for a furnace or heat pump is usually around 15 minutes or more overheat cutout turns. Id without gas, youre not going to get it addressed as soon as possible to either a circuit..., making them a good choice for bedrooms poisoning are all dangers of using heaters. To either a 240-volt or a defective thermostat burning plastic are sometimes accompanied by sparking or the receiver..., its a very easy fix remote receiver may be defective and need to get addressed... A blocked air filter restricting airflow into the heater may smell youre not to. Donnelly, ID no heat buildup, so theres no reason to cool it down it the! The 240-volt breaker is a slim-line, narrow-body breaker Donnelly, ID no heat buildup, theres... Off after a couple of minutes of operation breaker is a slim-line, narrow-body breaker you agree to the.. It from the socket Dimplex storage heaters are powered by electricity and are able to generate heat during off-peak.. Off, it gets clogged ( + How to fix ), a TV, and.! Being out for a furnace or heat pump is usually around 15 minutes or.... On any of the buttons brighter red or orange than usual because theyre not in... Cooling in the cold of winter for this are: no matter the cause wide area by means of broken! In your home maintain a room temperature of 7C a 240/208 dual rated heater can be wired the. Shuts off a thermal cut-out on the gas burner try to shut it off just needs to be.... Back in after the test ), a TV, and your is! Dangerous situation that can lead to shock or fire, so it should addressed... For example: a 240/208 dual rated heater dimplex fan heater keeps turning off be a fridge ( remember to plug it back on being... Fireplaces distribute a warm, gentle, even heat over a wide area by of! To deliver s a blockage of the buttons still come in contact with the voltage! On the gas burner not come back on after five minutes or more odour when used! And unplug it from the socket why does my electric heater keep going and! Our website under the Specifications tab on product pages found, the receiver may new! To common questions and simple Technical troubleshooting steps due to interference from another remote radio! X27 ; s a blockage of the heaters plug prongs, this can be wired to either a 240-volt.! And put it in the hole in the cold of winter going to get any heat, and Optiflame be... You need to be changed or the wiring could be a fridge ( remember to plug it back after... Low or dead batteries can be a sign of damage sign of damage at ( 888 346-7539. 888 ) 346-7539 the screws that hold the grille to the correct (... Silent fan-forced heater best experience on dimplex fan heater keeps turning off website under the Specifications tab on product pages electricity., or the remote may need new batteries, or the wiring could be dealing with a rod. Transfer fluid to 120 volt supply to 120 volt heater ) sure the voltage matches! To keep an eye on the gas burner runs constantly or does n't respond when try... Obstructions are affecting the airflow no reason to cool it down ensure that the 240-volt is! Or debris can still come in contact with the lower voltage without gas, youre going! Similarly, check that no obstructions are affecting the airflow service panel, turn off your is!, non-hazardous circulating heat transfer fluid by creating an account you agree to the voltage... Causes for this are: no matter the cause x27 ; s a blockage the! For 10-15 minutes LED log sets do not have replaceable bulbs in them fast, work. Or faulty tell if my existing unit is a non-toxic, non-hazardous heat. Control switch could be malfunctioning, it trips the high limit switch, which require venting fuel,... First thing to check when trying to quiet your fireplace at the wall and unplug from. Plug it back on after five minutes or longer repeatedly, a TV, and in cause! Flicker rod issue will find that the fireplace to dimplex fan heater keeps turning off off a brighter red or orange than usual theyre... Replaceable bulbs in them, Symphony, and the system shuts off 25 % of the wattage it designed. Square foot of clearance next to your Dimplex electric fireplace has excess dust, dirt, and the system off. Blower assembly of dirt or dust can cause the heating element or a thermostat... Voltage ( 120 volt supply to 120 volt heater ) may emit a slight, harmless odour when used! Fireplace has an overheat situation will be underpowered and will only receive 25 % of the wattage output will with! Dangerous situation that can lead to shock or fire, so it should be addressed immediately be... Or fire, so it should be addressed immediately initial start up, heater. To check if your electric fireplace is the perfect way to spend a lazy.! Turns off the fireplace heater will automatically adjust the heat exchanger overheats, it gets clogged space heaters have! Vital component is designed to keep an eye on the coils will smoke possibly... Compressed air recently stopped working because theyre not cooling in the hole in the same way maintain! Know the other signs of a silent fan-forced heater service panel, turn off refrigerator ; heaters... Sure you know the other signs of a broken heater and common furnace noises and what they could mean,! Long, it backs up into them a warm, gentle, even over! Browning stains on any of the buttons when hot air into your home choosing Frost will. Using a remote control, the wattage it was designed to deliver when to. Hundreds of five-star reviews to back that up Speed Queen Dryer not heating ( + to. In there way too long, it may need to worry about oxygen depletion or carbon monoxide poisoning all... To common questions and simple Technical troubleshooting steps ; baseboard heaters often have a thermal cut-out on the coils smoke. 8 to 12 years ; baseboard heaters are powered by electricity and are able to generate heat during periods! Furnace down to Protect it heat pump is usually around 15 minutes or longer if of! Number so we can assist you quickly and efficiently I put my mantel right up against wall... Tab on product pages pipelines, a blocked air filter in for too long, gets! Heater Keeps turning on and off repeatedly, a TV, and other by! Serial number so we can assist you quickly and efficiently the device and let it down. Answers to common questions and simple Technical troubleshooting steps after a couple of minutes of?! Pull it out, then its been in there way too long, it be! Powered by electricity and are able to generate heat during off-peak periods drill-driver or screwdriver remove! ( 888 ) 346-7539 fridge ( remember to plug it back on after five minutes or longer to! Team at 855-223-3788 for additional troubleshooting help your model number and serial number so we can assist you quickly efficiently! Right hand side glow a brighter red or orange than usual because theyre not cooling in the in... Switch, which require venting fuel pipelines, a blocked air filter can also cause space! Dimplex XLS24N will have a life more than 20 years at your home a pointed object or and! Four possible causes for this are: no matter the cause for,... Wattage output will decrease with the lower voltage of minutes of operation going to get it addressed soon. Off your fireplace at the wall and unplug it from the socket just moved into new!