No one told us anything till after an hour", "It's a rather short flight. Contacting the Salt Lake City International Airport Prior to contacting the Salt Lake City International Airport, please review the Travel FAQs and information regarding the Lost & Found Department . Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. ", "We nearly missed the plane due to how closely our flights were scheduled. ", "There was a delay in take off over 54 minutes. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. No announcements made. ", "Inflight entertainment was great. Delta Air Lines Airlines Airline Ticket Agencies (801) 763-7955 The food was really good! AND THERE WAS AN OPTION THAT "they missed" on porpuse. I just wish I had known. Lots of offers for water & drinks. Found it hard to avoid due to hunger over the duration", "I never expect airline food to be any good but Im always hoping its edible. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games. To me, a simple glass of water should not be too much to ask. 801-575-2427Airport.LostFound@slcgov.comFor Airline Lost & Found contacts, seeAirport Services, 801-575-2824Click here for more information. They did not compensate or pay anything, which is unacceptable. ", "no vegeterian sandwiches very disappointed", "For taller people flying economy sucks . Ridiculous to have to wait for people to stand in the aisles and get their baggage from above. You can then pick the flights that suit you best. No care for customers. Waited for a while then walked. Super friendly crew and staff, great customer service and nice planes. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. I will never fly with KLM. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. We asked to be changed to different airline and they could even do that. Federal government websites often end in .gov or .mil. Reservations: 800-864-8331 Baggage Claim: 800-335-2247 Alaska Airlines The relaxation and mediation program was great! Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. ", "Crew was amazing. The flight attendants were very pleasant. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer). Both planes were downright filthy. Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection carriers. ", "Flight from Istanbul to Mumbai was not that great. Entertainment system is top-notch, and the food was acceptable. ", "No proper food service. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. 2 months and they can find my baggage and without compensation, i got my medicines in that bag and they only said "we are sorry". There was a full meal served, staff were kind and didnt try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment. I was very happy with Turkish airlines. It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. ", "Special meal request was overlook. The boarding process was a mess. The food was ok. The food was good. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. They served delicious meals, snacks, and water. ", "My suitcase weal broke during the flight!! If your baggage gets delayed or lost, we will work to return it to you as soon as possible. They would not even communicate as to why delayed and would not put us in a different flight. This was essentially an entire night and day lost to a mishap that the airline didnt even notify us of when we landed. egybknt minden rendbe volt. They took very good care of us. ", "I did not get the requested meal. ", "Could be among the best landings ever. ", "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staffanyone they could find to vent. ", "Plane is super old and outdated. Strange 'breakfast". The crew was very professional and quick to respond. ", "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. ", "I have no complaints about the air crew. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice. ", "Flight attendants were great, friendly, courteous and responsive. Everyone kind of ran up. e.g. There was one open coffee shop however. ", "The red wine was good and the crew made sure that we were well hydrated. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. Was nice to have the built in screen for entertainment. ", "The vegetarian option was tuna which isnt vegetarian and there was no vegetarian snack. Learn more about the process for delayed and damaged bags. ", "I still don't understand why airlines don't board from the back to the front. We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. The seats are always to small", "Although we departed late from Paris, it arrived on time to Mexico City. Delta Airlines Phone Number. Tap water, really? Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down. These folks Need to buy a second seat", "We were delayed one hour leaving Salt Lake due to mechanical failure. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. We had to wait in an enormous line and then take a bus to the flight. ", "The small screens for entertainment need to be updated. Sunday: 4:15 am-7:10 pm. ", "Cramped! Beverages were distributed many times. ", "No problems average flight slight delays. ", "Love the fact that the head rests move to support your head better. I almost lost my replacement of the replacement of my connection. I was in line for almost 25 mins waiting to use the self-serve system. The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). Which I did several times but the player had a life of its own. Not sure if I'll fly with them again. Mre than 5 hrs delay", "Crew where awesone and the choice of entertainment was fantastic", "Evening snack was not the greatest breakfast was pretty food", "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out", "Boarding was chaotic and congested with not much information or order. ", "The crew made this flight in my experience. Delta Air Lines Airlines Airline Ticket Agencies 6.6 Website Coupons (801) 575-2355 776 N Terminal Dr Salt Lake City, UT 84122 Delta Airlines Book Over Phone $20 Off Code 2. Don't know who's fault it was.Problem was corrected. ", "Economy seating was too tight. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. Creepy", "Flight okay and staff attentive. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. to make you happy prior to departure. ", "The quality of the meals was poor - tasteless food, possibly loaded with preservatives. Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. We had only 30 minutes to catch the connection flight at Istanbul airport and no one guide us in the airport to which gate we have to go. ", "It was really cramped and the bathrooms smelled very strongly. ", "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. We'd paid for business class all the way, but only got it on the interseas portions of our flights. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. ", "New planes have 9 sits in the rove (economy class) which affects the passengers comfort. I always fly First Class for the extra room and perks of crew service. With KAYAK you can also compare prices of plane tickets for last minute flights to Frankfurt am Main from Salt Lake City. I will most definitely fly with them again and recommend to all my friends. Airport Administration Offices: 4995 E Clinton Way . The check-in staff at counter was absolutely arrogant. ", "One of our entertainment consuls had to be rebooted 4 times and still didnt work. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given", "LCY very efficient baggage drop, flight arrived ahead of schedule", "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours. Food was good also, both the chicken and pasta were prepared well. ", "Flight was efficient enough and staff were friendly. Fly from Germany on British Airways, Lufthansa, Delta and more. ", "Very smooth, staffs were nice, meals were good but the bathroom was filthy. By creating an account you are able to follow friends and experts you trust and see the places they've recommended. Cost of Phase 1: $110 million. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. ", "Exceptionally unhelpful customer service when asking about extra kilos/bags. Fly from Salt Lake City on Delta, United Airlines, Air France and more. ", "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. ", "No earphones available. After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. As we were leaving the airport, we were given water, nothing before that. From D82 to C6 and then to C11. With the exception of the very nice lady (Mrs. ", "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Complete the online claim form, giving us details on your itinerary and property. It was very hard for my wife to run with me all the way to the next gate (she is diabetic). Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). ", "A very quick flight, but the crew was quite friendly! ", "The booking process and paying for luggage is disappointing. ", "Nice flight, nice crew, and a nice experience. ", "Everything was good except for the entertainment consul for one of our seats. Arrived ahead of schedule in Bucharest!! I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Fortunately, a Heathrow staff member helped us with finding a hotel that cost about $400. Received very filling meals. | Jan. 6, 2023, 5:00 a.m. | Updated: 11:48 a.m. The bigger the plane the bigger the problem and delay. Tables were dirty suggesting they were never cleaned and disinfected. The free shuttle service from the airport was awaiting upon baggage exit and took 20min to get to the offsite rental building. crew was courteous. Cleanliness was perfect", "Excellent crew, good food & movie selection. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. Whether you want to attend business or indulge in some pleasure, our charter flights will surely, From Business: Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed. ", "They closed the shades immediately when we took off. I saw 4 movies and slept somewhat comfortably for once! There are 6 miles between Salt Lake City city center and Salt Lake City. They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. Most of the stewardess very professional and kind. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage. Complete the online claim form, giving us details on your itinerary and property. Not that old. Search Salt Lake City flights on KAYAK. Lets go somewhere! . ", "This airplane must be the oldest in the fleet. I inmeadiatly tey to go back but I couldnt I went to the counter and they said that there was noting on the plane ! Complete the online claim form, giving us details on your itinerary and property. Had to spend the night to catch another flight home in the morning. ", "Our luggage did not arrive at our final destination of Madrid. No water was distributed, and no attempt to communicate the situation with the passengers. Good customer service. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Frankfurt am Main from Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. Crew informed everyone that they switch this family seat due to the safety of this family seat. I stood in line for four!!!! It was a matter of 10-15 min. By Blake Apgar. On time performance", "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. It was incredible. Contact lost and found to locate items left at the security checkpoint. The headphone audio setup at my seat did not work very well. Location: Salt Lake City Int'l Airport. Also, abrupt and hard landing. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. ", "Even though the flight lasted 12 hours, it was enjoyable. For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security, SLC - Salt Lake City, UT - Salt Lake City Airport, Connecting Flight? Just unacceptable. When we got to the airport, they didn't even know we were coming. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. I've taken 45 minute flights to vegas that offered complimentary drinks and snacks. ", "No issues, quick trip, friendly staff, comfortable ride", "The crew nice people, boarding was fast and pleasant, the flight was pretty good", "Prizs Budapest kb 1 ra kss mszaki hiba miatt. The last departure to Frankfurt am Main leaves Salt Lake City at 10:10 pm. Screening at certain airports is performed by private companies and not TSA. It was awful. ", "It was very comfortable and service was great and good food and drink", "I liked that we got served a lot of snacks and food :)", "The plane was on time and staff on the plane where nice", "Walking from one terminal to terminal was quite a problem. Salt Lake City International Airport Things to know before you go Terminal Location Main Terminal Recommended Arrival Time 90 minutes prior to departure 2 hours prior for morning departures Ticket Counter Hours Open: 2 hours prior to scheduled departure Baggage Service Office 1-801-410-7060 Unaccompanied Minors Drop-off Location: Ticket Counter YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. The newer 777 on the way back was much more comfortable, with better amenities. Fortunately I had an extra blanket which I could wrap over my head. If I can't trust your own agents, who can I trust, exactly? Search for Salt Lake City flights on KAYAK now to find the best deal. Timeline: Phase 1 opened Sept. 15, 2020; Phase 2 slated to open in 2024 or 2025. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. They said on the plane that, if we are missing our luggage, it will come in on the next flight. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris. Good crew", "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. The two airlines most popular with KAYAK users for flights from Salt Lake City to Berlin are Delta and KLM. Attendant was not helpful and nasty. The Information desk is located across from the baggage claim area on the second level of the terminal . ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. ", "The food was great. He couldnt hit in his own. ", "Absolutely nothing. 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Location: Salt Lake City City center and Salt Lake City to Berlin are Delta and more Everything... Companies and not TSA `` no vegeterian sandwiches very disappointed '', `` I have no complaints about the for!