The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. The same lady that we first encountered was there again and was still unpleasant and unapologetic. more. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Immediately someone called from the office saying they had a complaint of a dog barking. But overall we enjoyed ourselfs and will probably return in the future. The partial view from my view was great ! Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. You can only leave a review within 28 days after check-out. She then assigned us a new room. We changed our rooms twice in one day. This is the version of our website addressed to speakers of English in the United States. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. She then assigned us a new room. Once that was done everything got much better. The most helpful contributions are detailed and help others make better decisions. Quite spot. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. Reviews are most valuable when they are original and unbiased. We LOVE Crystal Beach!!!!! There are so many great places to eat within walking distance. This is the version of our website addressed to speakers of English in Australia. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. I stayed here two years ago and was very pleased with the entire hotel. Thanks again for being our guest! 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Great location - show map. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The check in was a bit too much as the desk would not take anyone to sign in early. Amenities; Gallery. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. The room was large, with microwave and refridge. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. See more questions & answers about this hotel from the Tripadvisor community. It ruined our next day since I was up until 5:30 am on Tuesd. All Covid-19 guidelines and safety protocols are in place. They even allowed us to come back and us the amenities after check out. The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. The day staff was helpful but the night staff didn't seem to care. Your contribution should be yours. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . Yes, we do have ocean view rooms. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Serving breakfast, lunch, dinner, and drinks a la carte, you . By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. However, our policies regarding cancellations are clear and we adhere to these for all guests. Our room was a very nice size and very clean. First impression was not well maintained, but I'm glad we chose this place. Like its sibling hotel The Carousel . Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! Is Crystal Beach Oceanfront Hotel accessible? Thank you so much for the excellent review! The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. It was exactly what I had expected after reading everyone's reviews. Crystal Beach Hotel, Ocean City MD (United States) - Deals & Reviews. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Shower. Stayed in a handicap unit to accommodate our son staying with us. Please dont include personal, political, ethical, or religious commentary. They did not change the towels or awash cloths. Thank you again and we hope to see you soon! Crystal beach hotel in Ocean city Md did not provide maid service. more. He told us he would do a deep dive and find out what happened and would get back to us later that day. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Tripadvisor performs checks on reviews. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. A great family oriented place! The room itself was spacious and even had a little kitchenette. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. This service may contain translations powered by Google. Our first night was fine without any complications. He checked the bedbug, trapped it and gave us a new room. 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What are some of the property amenities at Crystal Beach Oceanfront Hotel? When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Copyright 19962023 We took a four-day weekend here in June 2022 for the Father's Day holiday. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. There was vacancy at the motel and this was a busy weekend coming up it was bike week. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Bathroom was large and clean. The room and everything in it seemed fine, clean, spacious when we got in. Nice place to stay. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. Staff was pleasant. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! All in all this motel was a poor rating and will never stay there again. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. Crystal Beach Hotel in Ocean City. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Yes, there is elevator access to all floors. The view was beautiful. It was yet another bedbug. Ocean City, MD - Crystal Beach Hotel - "Really nice!". Please see our partners for more details. <[emailprotected]edbugregistry.com>. Overview of Crystal Beach Hotel. Try again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The room was an ocean view on the top floor. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. Guests submit their subscores and their overall scores independently theres no direct link between them. 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