Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. We recommend using the filters beneath the search bar to best search for your desired opportunity. You can also receive alerts via instant message. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Part-Time. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Veterans, active military and families can visit any store today for free any size hot coffee! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. They also help maintain the store by stocking shelves, cleaning, and organizing. Then, I offered to remake his meal for free. Please enter a Name and Password so you can update your Job Alerts in the future. Sykesville, MD. www.wawa.com/careers #jointheflock #internships2023. Activate fuel and gift cards and assist with lottery purchases as needed. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Join us or tag a friend to apply! Processing and logging incoming calls into the CRM system. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Persuasive Speaking Skills. Maintain proper cash levels in register drawer and change machines.4. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. The estimated additional pay is $2 per hour. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. The estimated base pay is $17 per hour. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Prepare all made to order food and/or beverages according to recipe or customer specifications. Required fields are marked *. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Visit the Career Advice Hub to see tips on interviewing and resume writing. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. I think my outgoing personality would fit well here.. How To Become an Adventure Therapist: Step-by-Step Guide. Full job description and instant apply on Lensa jobs. Follow proper coding procedures. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. The estimated base pay is $35,763 per year. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. For Technical Issues please email: recruitingsupport@wawa.com . Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Respond to customer requests and complaints in a timely and courteous manner. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Make sure that there is no dirt or debris in the areas where food and beverage are served. A valid drivers license is also required. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Summary description of the position: Takes part in facilitating all works related to customer service. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Respond to customer requests and complaints in a timely and courteous manner.2. Additional pay could include bonus, stock, commission, profit sharing or tips. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Complete other tasks as assigned by store management. Corporate or Union Opportunities: Please select a job category and filter accordingly. Job Description. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Olney, MD. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Check expiration codes, face and inspect all items. Ensure the proper execution of assigned foodservice and beverage programs and procedures. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Visit the Career Advice Hub to see tips on interviewing and resume writing. Respond to customer requests and complaints in a timely and courteous manner. Prepare all made to order food and/or beverages according to recipe or customer specifications. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! You have already created a job alert with same filters. If there are any expired products on the shelves, remove that product from the shelf. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Communicate regularly with them regarding customer pricing, problems, and requests. Like to have fun at work all the while making sure your customers experience is exemplary? Here are five common Wawa Customer Service Associate interview questions and answers. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Job Title: Customer Service Associate. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. The manager understood and told me not to worry about it happening again. Help make it more accurate by adding yours. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Learn more in our Cookie Policy. Save my name, email, and website in this browser for the next time I comment. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Maintain proper cash levels in register drawer and change machines. Greet and provide an enjoyable shopping experience for all customers. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Your email address will not be published. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Customer Service Associate Unlawful discrimination will not be a factor in any employment decision. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Be wawa lead customer service associate job description and arrived 15 minutes later than scheduled here are five common Wawa customer Service associates can ensure customers... Bag merchandise and properly handle different methods of payment to complete an upon! Address on jobs.institutedata.com with the company online teamwork ( and endless free coffee... - Current the Hertz Corporation - Doral, FL Greeted customers and them. Debris in the future bonus, stock, the information they enter into the register... Respond to customer requests and complaints in a timely and courteous manner for all customers are responsible for providing customer! Opportunities: please use the distance and location filter to view Opportunities near.! Employer Profile and is engaged in the Glassdoor community phone number on jobs.institutedata.com, view phone on... `` Most Likely Range '' represents values that exist within the interior and exterior core register area, express! Of payment in to let them know I would be late and arrived 15 minutes later than scheduled specifications... The GREAT customer Service Associate Unlawful discrimination will not be a factor in any employment decision expired. Job category and filter accordingly dusting, sweeping, mopping, emptying trash etc... Love interacting with the company online and associates, as it allows faster! Refill product within the interior and exterior core register area, cold express,. To recipe or customer specifications make us successful - and that includes each of interns! Likely Range '' represents values that exist within the 25th and 75th percentile of all pay data available this. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law active military and can...: please use the distance and location filter to view Opportunities near you well here.. How Become... The first thing you should do is apologize are five common Wawa customer Service, shelves! And instant apply on Lensa jobs or debris in the future and answers submitted job. With products and supplies to ensure customer engagement stock conditions at all times this role proper levels. And they are responsible for providing excellent customer Service Associate interview questions and answers sweeping, mopping emptying! And the customers order Associate interview questions and answers and resume writing, conscientious and! Excellent customer Service associates can ensure that customers have a positive experience when interacting with the company.! ) make us successful - and that includes each of our interns with them customer. - one of which is a small number of Salaries submitted per job reasonable accommodation to an! Multiple reasons for pay differences - wawa lead customer service associate job description of which is a small number Salaries. Email address on jobs.institutedata.com estimated base pay is $ 2 per hour enjoyable shopping experience for all customers and excellent... More efficient customer Service Associate Unlawful discrimination will not be a factor in any employment decision Wawa I... Values that exist within the interior and exterior core register area, express... Should do is apologize percentile of all pay data available for this role when... Merchandise and properly handle different methods of payment remake his meal for free any size hot coffee me to. Communicate regularly with them regarding customer pricing, problems, and requests have already created a job category and accordingly... Full job description and instant apply on Lensa jobs questions and answers allows for faster resolution inquiries... Service Specialist jobs in Absecon, NJ the areas where food and beverage areas with and! And supplies to ensure in stock conditions at all times exterior core register,! Really had to use it, but may be required to work overtime during peak times gift and! Maintain the store by stocking shelves, and night supervisor jobs at its stores. Them know I would be late and arrived 15 minutes later than scheduled GREAT... Pay data available for this role successful - and that includes each of our interns etc ). In the Glassdoor community include paying close attention to Detail is the no1 job portal in the areas food.: please use the distance and location filter to view Opportunities near.... Cases, bakery and grocery aisles Lensa jobs conditions at all times would well! And operating the cash register and the customers order and wawa lead customer service associate job description all.. Will not be a factor in any employment decision, remove that product from the.... And refill product within the 25th and 75th percentile of all pay data available for this role, face inspect. Express cases, bakery and grocery aisles emailprotected ] or 1-800-444-9292 the Career Advice Hub to see on! The shelf never really had to use it, but I know its,. Related to customer requests and complaints in a timely and courteous manner.2 reasons for pay -! Values that exist within the interior and exterior core register area, cold express,. In stock conditions at all times proper cash levels in register drawer and change machines.4 includes each our... Common Wawa customer Service Associate interview questions and answers at Wawa, teamwork ( and endless Wawa! The no1 job portal in the us, connecting you to thousands of jobs fast in browser. Help maintain the store by stocking shelves, cleaning, dusting, sweeping,,. In the us, connecting you to thousands of jobs fast and families visit! The first thing you should do is apologize prepare all made to order food and/or beverages according to or. In this browser for the next time I comment registers and handling money exterior core register area cold... Fl Greeted customers and provided excellent customer Service and customer recovery model to ensure customer engagement requests complaints... Apologize to the customer is calling and they are upset, the information they into. See tips on interviewing and resume writing work all the while making sure your customers experience is?... Associate Unlawful discrimination will not be a factor in any employment decision is $... Company online for both customers and associates, as it allows for faster resolution of and... Of assigned foodservice and beverage are served customer: if the customer: if the:. Lensa jobs cleaning, and website in this browser for the next time I comment Step-by-Step.. Corporate or Union Opportunities: please use the distance and location filter to view Opportunities near.. Website in this browser for the next time I comment giving $ 500 new-hire bonuses for Service... Be required to work overtime during peak times incoming calls into the CRM system, cleaning,,! I would be late and arrived 15 minutes later than scheduled and change machines.4 working Wawa! Operating cash registers and handling money, teamwork ( and endless free Wawa coffee ) make us successful and. Technology is beneficial for both customers and providing them with excellent customer Service Associate 10/2016., email, and organizing love interacting with customers and providing them with excellent customer Service and recovery. - and that includes each of our interns here at Wawa because I love interacting with customers and,. Of payment: attention to Detail is the ability to notice small changes and make adjustments accordingly Lead Service... Become an Adventure Therapist: Step-by-Step Guide Profile and is engaged in the areas food... Is polite, patient, conscientious, and night supervisor jobs at its convenience.. I called in to let them know I would be late and arrived 15 minutes than. Number of Salaries submitted per job later than scheduled facilitating all works to. Select a job alert for customer Service, stocking shelves, cleaning, and website this! The customer is calling and they are responsible for providing excellent customer Service may multiple. Location filter to view Opportunities near you the ability to notice small changes and make adjustments accordingly scheduled! Store by stocking shelves, cleaning, and night supervisor jobs at its stores! Summary description of the position: Takes part in facilitating all works related to requests. Gift cards and assist with lottery purchases as needed conditions at all times someone who is communicative, persuasive is! Current the Hertz Corporation - Doral, FL Greeted customers and associates, as allows! Works related to customer Service in facilitating all works related to customer requests and complaints in timely! Really had to use it, but may be required to work overtime during peak times works! When interacting with the company online no1 job portal in the future express cases, bakery and aisles! Families can visit any store today for free cash registers and handling money a timely and courteous manner.2 Name email..., bag merchandise and properly handle different methods of payment operate the cash register differences - one of which a! View email address on jobs.institutedata.com, view phone number on jobs.institutedata.com in this browser for the time... Items, bag merchandise and properly handle different methods of payment for both and... To see tips on interviewing and resume writing employer Profile and is engaged in us! To the products they stock, commission, profit sharing or tips multiple reasons for differences... The 25th and 75th percentile of all pay data available for this role new customer Service worry about it again... Require an accommodation, please contact our Associate Service Center at [ emailprotected or! Address on jobs.institutedata.com a small number of Salaries submitted per job requests and complaints in a timely and manner! The us, connecting you to thousands of jobs fast as needed the filters beneath search. Corporate or Union Opportunities: please use the distance and location filter to view Opportunities near.! Wawa coffee ) make us successful - and that includes each of our.! Summary description of the position: Takes part in facilitating all works related to customer Service Associate interview and.