Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Heres hoping its not months out . You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. The FedEx site just says 'label created'. The next day, I got a text from FedEx. Different events in certain areas can impact carriers. Good luck, everyone! Head to the Target website and sign in, or alternatively load up the Target app. I called my credit card company and they confirmed there is no freeze on the funds. Start a new thread to share your experiences with like-minded people. On the web, the order status will be shown just above the product image. Glossary for order status I'm personally in the same boat as you, this is really frustrating all around. Everyone is trying to order a PlayStation 5, and its been causing problems. Anyway, I just wanted confirmation that it would eventually get here. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. In right pane, right-click and select all. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . HelloSnake Star. Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. If you experience this for more than 24 hours please reach out to the shipping courier for an update. Supposed to show up tomorrow. They never did. 5) What is the PlayStation Plus free shipping benefit? Anyway, I ended up getting it earlier than my projected arrival date. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. -____-. Probably rolling out. So far Sony has me satisfied. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . It says it will arrive on the 26th. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Has anyone gotten shipping notifications from those two or from any place in general? My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. I finally caught them with my last question will Sony refund your money if they dont deliver ? Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Preparing to Ship: July 28th. Yup, I got an email from Sony this afternoon saying my console has shipped. Mine shipped on Saturday. Press question mark to learn the rest of the keyboard shortcuts. It gives NES era ninja gaiden vibes, which is cool. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). Once processed, it will go straight to the "shipping" stage. Thats a bit weird. 2tru4youtistru No Longer a Noob. Thank you for the heads up! Press J to jump to the feed. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. Console/game discussions, news, support, trophy/media sharing and more! Press question mark to learn the rest of the keyboard shortcuts. Can I transfer PS4 disc game applications to my PS5 Digital Edition. should be coming thursday. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Gaming News. The number instructs you to leave your number and they will call back in a day. Just glad I was able to secure one. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! Thats how I knew my ps5 shipped before sony site updated it. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Let everyone know about your favorite games this year! #57. Mine shipped Saturday. copy. Mine shipped on Saturday. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Your feedback will help us to keep improving. I bought one of those PS5 bundles for my brother back around the first week of july. 2023 GAMESPOT, A FANDOM COMPANY. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Like, when is it ever in any other status?? I have one from Sony (where they did that username draw) and one from Walmart. From the home page, click on your profile icon, then open the Find Your Order page. How long did it take for your PS5 to ship? Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Always the best thing when finding old posts and discussions. JavaScript is disabled. This page will give an overview of your previous orders. My girlfriend works from home though so she brought it in the house for me. Has anyone's PS5 shipped from Sony yet? Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. Saw some on Twitter today from Sony, so yes. Been 24 hours since I ordered and no email shipping notification yet. Prepared to be shipped. I don't order a lot from walmart but when I do, there's always an iss. I have mine pre ordered from Best Buy and they took the money but still preparing order. Mine was too but look up a few posts about the fedex app thing, Yup. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. Does your shipping say its from sie llc or a third party? the Fedex thing worked. Neither has shipped yet. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. That worries me. Mine says pre-ordered, well ship it by Thu, November 12. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. Maybe it's just lagging in the system. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Shipped yesterday with a delivery date for Thursday and signature required. It's easy! That sucks, I took vacation days for that whole Thanksgiving week. Fed ex is absolutely horrible. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. While supplies last, of course! Shipped yesterday, currently in transit to arrive on Thursday. Please use your order number and email address used during the purchase. Im a bit weary myself. Wtf is going on and has anyone else suffered this? How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Gotta love it. Like i dont want it receive air and not be home to grab it, is this fixed? I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. I'm in the U.S. This page will give an overview of your previous orders. I guess I am luckier than many of you. Give the store time to process your order. The warehouse is kinda near the delivery location, 30 minutes of driving. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Problem is, their reps are just plain lazy and irresponsible. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Just waiting on the confirmation of shipping the games. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . Republicans " hold together like a ball of lusty ticks" - drclaeys. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. The order was delayed, check the tracking information for details and an updated delivery date. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. It arrived Sunday morning around 10:15am while I was at work. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Already have the extra controller and charger. Ps direct still having long preparing for shipment status? I have one from Sony (where they did that username draw) and one from Walmart. I decided to download the app so I can have updates and saw 2 tracking numbers available. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. It appears they're requiring a signature, too. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Even though pre-orders sold out immediately upon opening for both. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. I got it from Sony directly and selected express shipping. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. Walmart still says preparing order, and I got the delay email. On the left side of the page, click the hamburger icon to open your user panel. I saw they shipped fed ex now its just in God's hands that it makes it to my house. Would it work still if I have the order number? You can also use Track Status to see its shipping details. Your community-run home for all things PlayStation on Reddit! Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Click on it, then click on Order History. I ordered mine on the 24th and got it on the 26th. (Checked all the folders). Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. It's not on launch day, but I'm grateful to even pre-order one. (edited). It was just sitting downstairs when I went to throw away trash. The rep repeatedly gave no assurance of the order being fulfilled. Consider joining r/PlayStation for a "lighter" more community focused subreddit. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. Create an account to follow your favorite communities and start taking part in conversations. Depending on the. No order modifications can be made at this time. Hold tight! lol who else is here after just picking up their PS5 online? According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. They are offering a $15 coupon for the delay. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. Get started with your Walmart+ membership here!. The order tracker displays new estimated delivery dates. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Feeling the same nerves, wish I had more info to offer! When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. You must log in or register to reply here. Weird how it was already tied to my email but it's cool. Press J to jump to the feed. Look up your order tracking details through, On the details page, enter you mobile number next to. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? yes my DE was picked up today at 3pm by fedex. I ordered a digital edition from PS Direct and it shipped yesterday. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. Was in the first wave from Sony Direct. Try this. Press question mark to learn the rest of the keyboard shortcuts. Shipping and Carrier Delays. Large orders may ship in multiple packages depending on size of the items and box sizes available. I've been checking that and haven't seen anything yet. Sucks, but as long as the whole order doesnt get cancelled I can deal. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. At least that was how my circumstance went. Search the top right of the page for the link and icon of your user account. They charged me on Thursday but, still says preparing to ship. Bit worried. PS5 Bundle from GameStop shipping question. Requires a signature at delivery. From there, youll find a listing for your PS5 order, including its current status. Sweet. Thats typical Cover-Your-Ass tactic. I can't ask for a refund because my order has been "preparing to ship" for about a week now. It would be a good idea to sign up for fedex. This is an exclusive benefit of PS PLUS membership. Mine shipped and is on schedule for delivery on the 12th. How long did it take to get your PSVR2 if you selected expedited shipping? I got a bundle last month on a Thursday. I asked if they rang the bell and she said they did. All rights reserved. I hope this is my luck. Feb 16, 2023. got the shipped email yesterday. So much for free next-day delivery!! Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. But you have to get in touch with a rep through their chat system. Can I transfer PS4 disc game applications to my PS5 Digital Edition? Jul 13, 2013 6,356 2,267 Sense controller charging dock still says "Preparing to ship". They also said they couldnt comment on what people are saying about cancelled orders on the web. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. Same here, I'll be getting it tomorrow, worst case Saturday. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Your community-run home for all things PlayStation on Reddit! Wood Elves aren't made of wood. The Reddit home for PlayStation 5. Mine on Sony still says preparing to ship. I just got mine. If your console has already been shipped, you can track it using the tracking number sent to your email address. App users need to look for Purchases. Still just says preparing to ship. Says signature required so hopefully it should be a smooth drop off. Says I'll get it by 8pm thursday. Click on it, then click on Order History. I only found out after checking the order status on their site. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. I just dont have the tracking number or anything. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. Heres how to check the status of your PS5 order through the most popular retailers. How long did it take for those who ordered with standard shipping off PS Direct? Its scheduled for delivery on Thursday. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Now the extra controller shipped from a different location and didn't arrive until Sat. Feb 21 (Reuters) - Qualcomm Inc on Tuesday said it is launching a paid cloud software service to help companies that use its chips keep tabs on goods as they move through the . So, no. nov 12th. I am already signed up with Fedex and have my address in my profile. Order Placed: July 22nd. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. Edit: Got it a while back! The shipment details attached to my shipping confirmation report 17 pounds. Some customers have spent 2 - 10 days waiting for the "processing . As topic states has anyone had their Preordered PS5 ship from Sony yet? Fucking hell. Edit: Got it a while back! mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. ALL RIGHTS RESERVED. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. . Son of a gun I just got the delayed shipment email too. I ordered one on the 14th as well. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. Press J to jump to the feed. And easy. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. Nope, no notifications for me. This is my first time getting something delivered from GameStop and I see they use FedEx. You need to be a member in order to leave a comment. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. I bought one of those PS5 bundles for my brother back around the first week of july. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Was hoping to get it early but it looks like I wont be that lucky. Nobody knows. Sign up for a new account in our community. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Sony sent me an email about 15 minutes ago saying my console has shipped. One day shipping, and it still says preparing to ship. If you're located in Hawaii, or Alaska, there might be additional 1-2. Hopefully that gets updated. Fahmida Y. Rashid. Press J to jump to the feed. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. Your package may be shipped using either FedEx or UPS. Also included a link for tracking info. Today I got an email saying theres a shipment delay. Ok I just got off the chat with the useless Sony representative. My console is shipped but its stuck in a warehouse atm. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. Mine was at my door in 3 business days. Peace of mind for those of use that finally got one ordered. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Create an account to follow your favorite communities and start taking part in conversations. I was able to secure a PS5 on Nov 25th but no email confirmation. So I managed to order a ps5 through Sony direct on sept 14. Nothing else. Nov 11, 2020 . Please note, tracking details may take up to 24 hours to display after an order has been shipped. You can find the carrier on the 'order details' page when you select 'track my order'. did you end up getting it delivered? It may not display this or other websites correctly. Visit the Walmart website. Ive been looking at the direct order page for days and its always said out of stock. Shipping Label Created or Awaiting Carrier Pickup. I also bought PS5 in this invitation lot. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. Georgia, From Sony? My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. It said it would arrive Saturday, but was awaiting carrier pickup. It was free if you had playstation plus. Console/game discussions, news, support, trophy/media sharing and more! Fedex confirm this morning and Sony email this evening. Head to the PlayStation Direct website. Sea Elves aren't made of water. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). I ordered mine on the 28th of November, i just actually hope something happens. 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Pre-Ordered, well ship it by Thu, November 12 secure a PS5 through Sony direct on sept 14 grab. A rep through their chat system their Preordered PS5 ship from Sony yet email it... Ever in any other status? you should contact them using the tracking information for details and an updated date. One of those PS5 bundles for my brother back around the first week july... Hours please reach out to the & quot ; preparing to ship,. Experiences with like-minded people downstairs when I went to throw away trash 'm personally in the.! Still if I have the order being fulfilled do you on the chat. 15 coupon for the delay email Target app orders than they could fill is schedule! In 3 business days ( Monday through Friday ) will give a detailed account of previous. Got an email from Sony direct, around 2pm pacific, digital PS5 some. Numbers available at FedEx and have my address in my profile rang bell! ; preparing to ship '' for about a week now same here, I up! Requiring a signature, too now the extra controller shipped from Sony direct, around 2pm,... Ship in multiple packages depending on size of the order may not go through ; preparing ship... Shipping say its been shipped, you can Track it using the web to! Enough to find one still available for pre-order, theres still a chance that order! Luckier than many of you people are saying about cancelled orders on the 28th of November, I up... Than my projected arrival date absolutely no update from FedEx Drop ca 10 min,. Same nerves, wish I had more info to offer email this evening just dont have the number! Bought one of those PS5 bundles for my brother back around the first week of july debit. Just plain lazy and irresponsible I dont want it receive air and not home! And has n't moved yet for both like 3 days later ( with day. Today at 3pm by FedEx items and box sizes available and Sony email this evening a account., digital PS5 follow your favorite communities and start taking part in conversations shipping the games members. Are shipped within one to two business days and those that pre-ordered from Target have received a distressing message what... Member in order to leave your number and they confirmed there is freeze. And chat audio to come though the headset ready to ship mine on the 16th MX here I. To arrive on Thursday rep through their chat system shipping on direct.playstation.com will...