I will never order anything from this seller. UPS hasn't received it yet but a label was supposedly was made up. I requested a full refund from Walmart due to fraudulent sellers. I still have not gotten the tree. They never responded. I contacted the company and as it turns out, B,B and Beyond contracted with OpenSky_US. Do Not order from this Company! This has negative ten stars for quality. This was a simple enough request. GYM05886 Electric Fireplace Contact Us! I tried to cancel the nightstand set by calling Sears customer service on the day I learned this still had not shipped. Contacted Walmart Ca. This product is rated 3.5 stars out of 5 stars. All of our items have a three months' warranty. Bought a tv stand/ electric fireplace, poor quality and the fireplace didnt even go with the tv stand. Lack of direction! This is the worst Customer Service. Please refrain from purchasing anything from them. Can't get ahold of anyone to help. Cannot reach this company for a product that completely fell apart in less than 1 year. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Ive just been holding to speak to someone and no one picks up. Saying it was shipped and I could NOT cancell the order. I would also say the quality of the chair is poor and not worth the money. It may also be a good idea to dispute the charge with your credit card company. There's an old adage in business. This was purchased end of summer and put up this spring ( a couple days ago) opened it one time it was great. "if you INSIST on returning the product", "when the item is delivered to us you can then request a refund." Seller pays for return postage. I wish my product would've arrived to me as fast as they took my money! WARNING DO NOT BUY!!! Fireplace TV Stand with 18 in. received a shipping notification with a tracking number after 15 days , but when checking the tracking it says UPS is waiting for package nothing was ever shipped . Formally canceled order and requested reverse of charges. All three contacts were terrific, and caring. Plus it won't let me customize personal info and set a picture. Gymax Portable Ice Maker 40Lbs/24H Countertop Self-Cleaning with Ice Scoop and Basket. I wasnt looking for a refund I was looking for a replacement. After receiving the item, contact seller within Refund will be given as Returns shipping; 30 days: Money Back: Do NOT BUY FROM WALMART ONLINE - GYMAX IS HORRIBLE. They take your money, but dont sent the item. 3.5(548) Gymax LLC is devote to providing the highest level of service to our customers. I ordered a power wheels for my son and up to now have not received it called Walmart they gave me the run around saying 24 to 48 hrs I should hear something up to now nothing just the worst to break a kids heart on Christmas. Copyright 2023 AppAdvice LLC. I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. "If you don't take care of the customer, someone else will.". 96. Coffee (2-Tier), 36 in. Contact our friendly customer service department for help first. I simply just want my money back because it seems that they are consistent at providing horrible service and ignoring customers. only to find out it is Gymax problem. Same as everybody else, cant connect my app without the code. Unfortunatly for me this is also reflective of Walmart, who chooses to deal with a company like this. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. horrible fulfillment and horrible product, People RED FLAG>Very disappointed with my item. Do not recommend. All of our items have a three months' warranty. Read more manuals and instructions for GYMAX at Manuals.plus. Their contact information including business name, phone number, address and email are unavailable. Walmart promises to provide an email response within 48 hours. I was told fed ex policy requires two labels one for each box. Had to google the Bluetooth name to find. Request to send back and refund. Got email from Walmart with order # and Fedex tracking number. Their official website is GYMAX.com. Don't know wtf is going on. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. Misleading people by simply printing a label and claiming it has shipped should be a crime! Best Buy Canada Ltd. Suite #102, 425 West 6th Avenue, Vancouver, BC V5Y 1L3. I would also say the quality of the chair is poor and not worth the money. Need Help? It was not what I ordered. The return shipping label (nor a packing slip) did not come in the box; I asked for it. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. I will be sticking to ordering from AMAZON and other retailers. I ordered a $200. If I could give less than one star I would. Gymax wanted photos and proof other than shipping and order info. I was told " inbox the tree and take photos of problem to see if we will return it". The item is going back. Ridiculous! I have requested a replacement table on 3 different occasions and now trying to get a full refund. 3+ day shipping. The material quality is very cheap and the design is so terrible that it can't support your back at all! Shame on Wal-Mart, let them use their name. Basically felt like a scam, Horrible merchandise comes damaged. They refused to do anything. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. Again I decline. Can't believe Walmart would even still allow you to sell thur them. $239.99. Bought a 14X8 patio tent carport. I wrote to Wal-Mart because it had said return to store. I feel I supported when I call and get different answers from everyone cant wait to be done and get my money back ! The only downside was that the black armrests could not be folded away., preventing the handle from completely laying flat with the running area. It was to be delivered on the 4th of December. Contact Info: Address: 8 Corn Rd Ste 1 Dayton, NJ, 08810-2527 United States Phone: (909) 201-7451 Employees (this site): 20 Actual Employees (all sites): 20 Actual Revenue: $840,706 Modelled Year Started: 2017 Category: GYMAX Search Can't leave a NO STARS but would if could, this is absolute crap! Please do not buy anything from them! We do not ship to FPO, APO or PO Boxes. Major retailers should definitely stop doing business with this company. GYMAX GYM09028 63 Inch W Large Computer Desk PARTS ASSEMBLY Desk/Schreibtisch/Bureau/Escritorio/Scrivania/Biurko, GYMAX GYM07509 Shaped Corner Computer Desk INSTALATIONS, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate INTRODUCTIONS, GYMAX GYM07109 Side Table User Manual Before You Start Please read all instructions carefully. Called the company three times to no avail. Label made 12-1-20 as of 12-16-20 no product. worst experience ever, Bought a recliner for my 9 year old. While www.wmtsellers.com makes every effort to present accurate and reliable information, www.wmtsellers.com does not endorse, approve, or certify such reviews, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such reviews. I only received the tires. They tried to delay the refund for weeks offering me discounts. If an item can't be shipped to your address, we'll let you know during the checkout process. Here you can connect freely with friends who love sports without being restricted by time and region:Share Together - Record your challenges and trials.Run Together - Reduce your loneliness with running groups.Race Together - Enjoy passion and excitement in sports. SOfolks, always use your own credit card and if there's ANY problem, dispute the charge and get your money back. Manage Settings AVOID THIS COMPANY AT ALL COSTS. Safety starts with understanding how developers collect and share your data. This company is a Fraud! Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan. I'm a senior and to unbox a heavy tree is ridiculous to ask of me or anyone. WHEN YOU CALL NO ANSWER JUST SAYS WAIT FOR AGENT. They are frauds! This company charges your account and then doesn't ship your item, doesn't contact you. I declined. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. NOW I AM STOCKED WITH THOSE 4 USELESS CHAIRS . I received the first item damaged five days later. We use cookies to make our services work and collect analytics information. Shame on Gymax and Walmart to blame shipping carriers such as UPS for their neglect. I said ridiculous to find this and to inbox tree. Went to open a second time and it will not expand. so I follow the instructions to the website to start a return. We came across a table ans chair set sold on Overstock which was a Gymax product and we fell in love, but clearly should have looked up the company first. Another 5 minutes and I'm still on hold. Wal-Mart said gymax responsible for return. PLEASE READ AND KEEP FOR FUTURE REFERENCE. A huge waste of money and I would not recommend to anyone. You can change your cookie settings at any time. I finally traced down a phone number, automation service doesn't identify their name of their business; only places you on hold with the message: your wait time will be approx 25 minutes. mines no different ordered a desk. Sears is no help and says they have to wait on the vendor. However, I have been on hold for well over an hour and am unable to reach a human to speak to about issue. Personal information provided may be collected, used and disclosed in accordance with ourPrivacy Notice. 805. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. I said no to all the other permissions they asked for. Retain instructions for future reference. No response from the company. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. worst service worst delivery worst everything . WARNING DO NOT BUY!!! I ordered a fiber optic Christmas tree the 28th of November. I found no way to change that. We and our partners use cookies to Store and/or access information on a device. Speeds go up to, There is no ability to incline the treadmill, There is a red magnet that attaches to the control unit. Product came defective im not paying for something thats defective, HORRIBLE EXPERIENCE!!! I waited one hour on the phone with GYMAX, they never had the decency of picking up the phone. Walmart also reached out to them and they STILL never responded. I ordered my fireplace tv stand on Dec 21st and they have yet to send me my product. Gymax can intelligently manage and record your health by using our . Contact our friendly customer service department for help first. Yes this company is literally a bag of hot horse poop. Immediately contact , and file reports with your state's Attorney General's office, the F.T.C. Another case of, hurry up and wait. Do not purchase from Gymax!!! The quiet motor, versatility, and flashy design make for a unique treadmill at a decently affordable price. Instead, I was offered a $35 discount (on a $90 product) to keep the mangled item. 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