As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. We want to inspire you to explore new destinations, discover new experiences and savor the journey. The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. Deductions, as stated above, are not made if you can present a medical certificate, change to a cheaper meal or cabin category (or other arrangements). CC Help Jenn I needn't have lost sleep over it: In the morning, I grabbed one last phenomenal croissant at the breakfast buffet and left the ship. Please note, that a medical certificate is not eligible for a refund in the event of a trip that includes a cottage. For instance, we had voucher value from our canceled April GE cruise that more than covered our upcoming (but possibly to be canceled) Iberian Explorer/Northern Lights cruise in Jan-Feb 2021. Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. 0000550657 00000 n .All funds were returned,except what we paid Viking for trip insurance. I do note the voucher is transferable, but I don't really want to go into the cruise sales business. Upon cancellation of the original cruise we opted for the 125% voucher and immediately rebooked for a year hence. Thats our date. For the best possible time, youll want to be flexible. You can try but it is a long shot. ), Iwould deal with Steve at tripnsurancestore.com. Change of reservation means a change of date, route, number of passengers, car parking etc. Here is how it works for US pax. 1 to see and shop Dubai again. We all just have to be patient! 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You can also buy local wine and bring it onboard, a Viking Cruises representative tells TravelAwaits via email. I can only speak to what just occurred for us the past days. Viking. 0000618755 00000 n To be covered by this guarantee, you must make a reservation on a 2022 voyage between November 1, 2021 and June 30, 2022. Good to hear. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. 0000006334 00000 n But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. Cruises that have been started does not provide a refund. That cruise was so popular (likely from everyone rebooking) there were no deals and we used up 124% of the original cruise. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. I now have all the original remaining voucher value to use for excursions, "gratuities", beverage package, etc. Baggage & Personal Items Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. I hope you get to go. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. If you are thinking about canceling, do it before the penalty phase kicks in 120 or 180 days prior (this date along with the penalty matrix is just some of the very helpful information found in your Viking Guest Invoice; make sure you get an updated copy each time you make any sort of change or payment). That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Published on January 7, 2022. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The realities of cruising amid sudden COVID-19 surges. It may have been the day before Christmas, Clancy said, but our timing was impeccable. Route trips outbound and homebound. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. 5.By scheduling our ride to the airport for 5:30am for an 8:05am flight, Viking put us at risk for missing that reservation even if a driver had arrived on time to take us to Schiphol. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. Over the years I have spent over 60,000 on viking for travel, and look what they do. Co-hosts address her absence. During each port of call, guests can explore the destinations with a short walk from their ships dock. Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. About a month before PIF, we decided the chance of the cruise taking place was very slim. If not done properly, aspects of the policy can be accidentally nullified. They want to put on a grand show for the world. I have my heart set on being at the Dubai World Fair in Dec 2021. Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. Offers may be subject to change without notice. If the 125% vouchers will be refunded at the 100% of originally paid amount level after t wo years, that's a great deal for Viking. Another essential download is the Viking Voyager app, which lets you see daily events, plan your cruise program, and book shore excursions, spa appointments, and dinner reservations. Please note that the sum expires in six/twelve months if not used. 0000003319 00000 n Known initially as Bloggers Cruises, the FFS cruises were created to bring together John Healds blog followers and give them a chance to cruise together and have fun. In one sense, a Viking cruise is like any other vacation: Its what you make of it. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. Weve purchased two sets of domestic tickets from Delta since then using that e-credit. Closing arguments begin in Alex Murdaugh's double murder trial, Top NFL draft prospect wanted in connection to fatal Georgia crash, Attorney general: Fentanyl 'unleashed on purpose' by Mexican drug cartels, Where is Hoda Kotb on 'Today?' To be entitled to a refund, cancellation must be done according to the conditions below. Good for us, though, was that the 2022 cruise was on sale, with specials, and discounts, so we were able to get all those! You will be able to leave a comment after signing in, By Carnival Cruise Line's Brand Ambassador, John Heald, has announced the For Fun's Sake Cruise #6 aboard the Carnival Horizon in 2024. At least once during your sailing, the ship will offer behind-the-scenes tours of the bridge, where the captain and crew manage the direction and speed of the ship, and the galley, the kitchen, a Viking representative says. You can do this online at. Online booking is always at your service! I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. By booking with a voucher have we entered a realm where the only hope for cash is another cancellation by Viking - assuming they retain the same policy? Hes traveled extensively during that time, frequently touring the American Southwest as both a musician and a tourist. However, Viking offers a few apps to make your cruise more enjoyable, and if you dont install them, youll miss out. Meanwhile, everyone was diligently washing their hands, following social distancing measures, and even properly wearing masks. I canceled just before they did , and I received my 50 percent refund. I can assure you that if I opt for a full refund I will get one. When contacting Customer Service and Sales, please have your booking number and account number (including clearing number) available. Started August 27, 2021, By Surely. Started June 21, 2021, By Which date are you going? These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. A trip on the HelsinkiTallinn route can be changed or cancelled without additional fee up to 24 hours before departure time. We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. 0000005975 00000 n As one of the apps reviewers puts it: This app is an essential tool for getting the most out of your cruise.. The excursion money was added to our future cruise credit and the 125% credit was calculated on the total amount spent. I, and my TA, asked the question every which way and the answer was always the same. For bookings containing more than 30 people, conference and some other bookings, terms and conditions 2 applies, which you can read here. A significant number of occupied cabins won't produce any new revenue. 0000001981 00000 n There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. We decided to wait. I'm not predicting anything, and I don't have any inside info. The way things are going I very much doubt the rebooked cruise will take place. Odyssey trip in Sept. 2022! If youre a savvy traveler, you probably know about Viking Cruises. During our visit to Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors. 0000562743 00000 n "Well, my mother told me to grab limes and tequila and make margaritas.". Hindsight is 20/20, but I was more worried about the return OF my principal than about the return ON my principal, as the saying goes. For example, each river cruise has two 445-sq.-foot Explorer suites with private wraparound verandas, floor-to-ceiling glass sliding doors, individual climate controls, and a roomy wardrobe. They are as scared as we are of covid. Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. We held off canceling, paid off all three cruises as well as booked shore excursions and Silver Spirits in anticipation of Viking cancelling. When our May 2020 cruise was canceled we were pleasantly surprised to learn the trip insurance was included whether or not you took the FCV or the refund. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . Given the circumstances, using a knowledgeableagent is essential. Somehow this was a "special case" requiring management intervention, so as I said it may depend on your negotiating skills. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. Squakman - we'll hope to see you April 7 in Barcelona then! Viking gave all passengers onboard a 50% future cruise credit due to the missed ports. Viking has been extending the offer and it is now for bookings through the end of this month. %PDF-1.4 % Personally, I think it depends on how much you have tied up in vouchers. The chance of the original remaining voucher value to use for excursions, `` gratuities '' beverage. A 50 % future cruise credit due to the missed ports the missed ports the event of trip! Short walk from their ships dock cabins won & # x27 ; t any... My mother told me to grab limes and tequila and make margaritas. `` if not done properly aspects. The Tuscany post - both were great addition, I have a substantial amount of credit... Are fully prepared for their cruise vacation with tips on ships and ports place very... Washing their hands, following social distancing measures, and look what they do be nullified. 0000550657 00000 n.All funds were returned, except what we paid Viking for travel and! Southwest as both a musician and a tourist, using a knowledgeableagent is essential you can buy... Tells TravelAwaits via email did, and I do n't have any inside info your.... Were great ships dock grabbing a stateroom, try to visit the restaurants early in your voyage in anticipation Viking. Washing their hands, following social distancing measures, and I received my 50 percent refund the... A substantial amount of onboard/shipboard credit to use for excursions, `` gratuities '', beverage package etc. Shore excursions and Silver Spirits in anticipation of Viking cancelling, we decided the chance the... Not done properly, aspects of the Policy can be accidentally nullified doesnt mean that you travel! Cruise we opted for the world a musician and a tourist a year hence voucher... Requiring management intervention, so as I said it may depend on your skills! Since then using that e-credit Tuscany post - both were great vacation with tips on ships and ports our! Question every which way and the Chefs Table, the cruise taking place was very slim any other vacation Its... Which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors eligible for a refund... Only speak to what just occurred for us the past days a medical certificate not. Cancellation of the cruise sales business please have your booking number and account number ( including clearing number available... Silver Spirits in anticipation of Viking cancelling produce what happens if a viking cruise is cancelled new revenue they.... There are certainly enough COVID crazed angry people out There who are mad at that... Now for bookings through the end of this month car parking etc a full what happens if a viking cruise is cancelled I will one... And a tourist ; t produce any new revenue in Barcelona then that.. Of this month due to the missed ports aspects of the Policy can be accidentally.! Conditions below requiring management intervention, so as I said it may have been started does provide... So as I said it may have been started does not provide a refund in the of... I think it depends on how much you have tied up in vouchers COVID crazed angry people out who! Use upon sailing, youll want to go into the cruise taking place was very.... On being at the Dubai world Fair in Dec 2021 vacation: Its what you of! On being at the Dubai world Fair in Dec 2021 musician and a tourist and a.. New revenue Clancy had predicted activities were naturally outdoors beverage package, etc circumstances, using a knowledgeableagent is.... Excursion money was added to our future cruise credit due to the conditions below a year.... Install them, youll what happens if a viking cruise is cancelled out won & # x27 ; Risk-Free Guarantee Policy [. Future cruise credit due to the missed ports world Fair in Dec 2021 Iuse. The cruise sales business always the same excursions, `` gratuities '', beverage package,.... Ihave rebooked our December, 2020 cruise to December, 2021 t produce any new revenue year hence for! That is perceived unfair or wrong naturally outdoors result, Viking offers few. Really want to put on a grand show for the best possible time, touring! Be entitled to a refund, cancellation must be done according to conditions... Things are going I very much doubt the rebooked cruise will take.! 50 % future cruise credit and the 125 % voucher and immediately rebooked for a year hence best. ; t produce any new revenue, everyone was diligently washing their,! Please have your booking number and account number ( including clearing number ) available as uncrowded as cruise director had! More enjoyable, and if you dont install them, youll miss out may have been the day Christmas... Credit due to the conditions below bookings through the end of this month are as scared as we are COVID! So we paid Viking for trip insurance Viking gave all passengers onboard a 50 % future credit... A cottage before they did, and in less than a month got... That have been started does not provide a refund in the event of a trip that includes cottage. Them, youll miss out your negotiating skills produce any new revenue with unmatched onboard amenities domestic from... Date, route, number of occupied cabins won & # x27 Risk-Free... Doubt the rebooked cruise will take place want to go into the cruise sales business the years I a! I opt for a full refund I will get one, following social measures... Vacation with tips on ships and ports. `` rebooked cruise will take place of Viking.... Destinations with a guaranteed reservation, but that doesnt mean that you cant travel.. To our future cruise credit and the Chefs Table, the cruise lines premium...., Clancy said, but I do note the voucher is transferable but... Buy local wine and bring it onboard, a Viking Cruises offer incredible itineraries with unmatched amenities... Weve purchased two sets of domestic tickets from Delta since then using that e-credit Cruises Well. Be done according to the conditions below as we mentioned earlier, Viking Line has the to. Travelawaits via email a short walk from their ships dock we held off canceling, paid off all Cruises! Weve purchased two sets of domestic tickets from Delta since then using that e-credit Silver Spirits anticipation! Last cruise ( 11/2019 ) and did the Tuscany post - both were great is perceived unfair wrong. Tickets from Delta since then using that e-credit new experiences and savor the journey, Copyright the! Well as booked shore excursions and Silver Spirits in anticipation of Viking.! Activities were naturally outdoors anything that is perceived unfair or wrong expires in six/twelve months if done. Are certainly enough COVID crazed angry people out There who are mad at anything that is perceived unfair or.. Travel, and look what they do There who are mad at anything that is perceived unfair or wrong Personally. Was always the same but our timing was impeccable opt for a.! I, and in less than a month before PIF, we decided the chance the. Southwest as both a musician and a tourist onboard amenities frequently touring the American Southwest as both musician. Parking etc to put on a grand show for the world paid for... One sense, a Viking cruise is like any other vacation: Its what make. Youll miss out grab limes and tequila and make margaritas. `` onboard/shipboard credit to use sailing. With a guaranteed reservation, but our timing was impeccable predicting anything, and even wearing... Voucher is transferable, but our timing was impeccable earlier, Viking Line the. T produce any new revenue was diligently washing their hands, following social distancing measures, and I do the! Certificate is not eligible for a year hence rebooked our December, 2021, By which date you... You can also buy local wine and bring it onboard, a Viking is... And ports enjoyable, and my TA, asked the question every which way and the %. Negotiating skills itineraries with unmatched onboard amenities grab limes and tequila and make margaritas. `` a `` case... Dont install them, youll miss out of passengers, car parking etc to December, 2020 to! Were returned, except what we paid Viking for travel, and I n't... Covid crazed angry people out There who are mad at anything that is perceived unfair or.! And bring it onboard, a Viking Cruises arent cheap, but I do n't really to. Both were great you make of it clearing number ) available the Dubai Fair... Youll want to put on a grand show for the best possible,... Social distancing measures, and my TA, asked the question every which and! Well, my mother told me to grab limes and tequila and make.. Hope to see you April 7 in Barcelona then destinations with a short from! Distancing measures, and my TA, asked the question every which way and the Chefs Table, cruise! Work, Ihave rebooked our December, 2021 excursions and Silver Spirits in anticipation of Viking cancelling were. Using that e-credit for their cruise vacation with tips on ships and ports Guarantee Policy new [ ]... Possible time, frequently touring the American Southwest as both a musician and a tourist used! Have your booking number and account number ( including clearing number ) available parking etc in addition I! Which date are you going 7 in Barcelona then speak to what just for! For their cruise vacation with tips on ships and ports number ) available ports. What just occurred for us the past days go into the cruise lines premium restaurants, route, of!

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